[Bug 1623530] Re: Apport should be disabled by default
Fernando Contreras
monzagt3000 at gmail.com
Mon Mar 18 19:31:26 UTC 2019
I agree with Luis I'm new in Ubuntu and this message is really painful
to my eyes, you should run that on the background.
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https://bugs.launchpad.net/bugs/1623530
Title:
Apport should be disabled by default
Status in Apport:
Confirmed
Status in One Hundred Papercuts:
Confirmed
Status in apport package in Ubuntu:
Confirmed
Bug description:
I work with large communities (US, India, Latin America) and almost
the number one issue they have with Ubuntu or simply scares them off
is the fact that errors keep popping up every time. Some times
multiples times per minutes, per hour, per day.
The reason is how apport works by default. The "solution" is going to
/etc/default/apport and setting the option to 0 (Disable). I do
understand the full benefit or submitting automatically all bug
reports, but this has gotten (And most Ubuntu users will be able to
confirm) out of hand with some many popup questions about some bug or
another that are simply fixed the moment the report is going to be
send (eg: Compiz issue that was fixed a couple of milliseconds later,
unity issue, dash issue, firefox issue, etc..). All of them have
mechanism to handle failures and basically heal themselves.
The question regarding this is:
Leaving apport enable by default on an Ubuntu installation simply
scares or annoys end users (a lot may I add). Leaving it disabled, it
will not send a bug report, but there is no issue in simply creating
an ubuntu-bug report through the terminal. So the sending of the
report is still valid, but is not forced onto the user (And not forced
so many times).
This report is back by about 3 years going back and forth with the
same apport issue and seeing probably around 500 users I have helped
myself with the same issue, since this makes Ubuntu less productive to
the actual user, even from start.
ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: apport 2.20.1-0ubuntu2.1
ProcVersionSignature: Ubuntu 4.4.0-36.55-generic 4.4.16
Uname: Linux 4.4.0-36-generic x86_64
NonfreeKernelModules: nvidia_uvm nvidia_drm nvidia_modeset nvidia
ApportLog:
ApportVersion: 2.20.1-0ubuntu2.1
Architecture: amd64
CurrentDesktop: Unity
Date: Wed Sep 14 08:16:03 2016
InstallationDate: Installed on 2016-04-22 (144 days ago)
InstallationMedia: Ubuntu 16.04 LTS "Xenial Xerus" - Release amd64 (20160420.1)
PackageArchitecture: all
SourcePackage: apport
UpgradeStatus: No upgrade log present (probably fresh install)
modified.conffile..etc.default.apport:
# set this to 0 to disable apport, or to 1 to enable it
# you can temporarily override this with
# sudo service apport start force_start=1
enabled=0
mtime.conffile..etc.default.apport: 2016-08-12T16:38:06.249273
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