[Bug 1819484] [NEW] I can't update Ubuntu version from 14.04LTS to 16LTS

[ziggystardust]

Public bug reported:

I can't update from Ubuntu 14.04 LTS to 16 LTS. I have followed the
instrucctions given in this url:
https://wiki.ubuntu.com/XenialXerus/ReleaseNotes and I've got an error
which tells me that I have to report.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: ubuntu-release-upgrader-core 1:0.220.10 [origin: unknown]
ProcVersionSignature: Ubuntu 3.13.0-166.216-generic 3.13.11-ckt39
Uname: Linux 3.13.0-166-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.29
Architecture: amd64
CrashDB: ubuntu
CurrentDesktop: Unity
Date: Mon Mar 11 17:14:23 2019
InstallationDate: Installed on 2015-08-25 (1294 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
PackageArchitecture: all
SourcePackage: ubuntu-release-upgrader
UpgradeStatus: Upgraded to trusty on 2019-03-11 (0 days ago)
VarLogDistupgradeTermlog:

** Affects: ubuntu-release-upgrader (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug dist-upgrade third-party-packages trusty trusty2xenial

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https://bugs.launchpad.net/bugs/1819484

Title:
  I can't update Ubuntu version from 14.04LTS to 16LTS

Status in ubuntu-release-upgrader package in Ubuntu:
  New

Bug description:
  I can't update from Ubuntu 14.04 LTS to 16 LTS. I have followed the
  instrucctions given in this url:
  https://wiki.ubuntu.com/XenialXerus/ReleaseNotes and I've got an error
  which tells me that I have to report.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: ubuntu-release-upgrader-core 1:0.220.10 [origin: unknown]
  ProcVersionSignature: Ubuntu 3.13.0-166.216-generic 3.13.11-ckt39
  Uname: Linux 3.13.0-166-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.29
  Architecture: amd64
  CrashDB: ubuntu
  CurrentDesktop: Unity
  Date: Mon Mar 11 17:14:23 2019
  InstallationDate: Installed on 2015-08-25 (1294 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
  PackageArchitecture: all
  SourcePackage: ubuntu-release-upgrader
  UpgradeStatus: Upgraded to trusty on 2019-03-11 (0 days ago)
  VarLogDistupgradeTermlog:

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