[Bug 1818188] Re: Failed to install guest OS with ubuntu-19.04-server-amd64.iso(daily build 2.25) in ESXi with AMD CPU.

Joshua Powers josh.powers at canonical.com
Tue Mar 5 19:56:55 UTC 2019


Hi! Could you please provide more information as the vmware bugzilla is
not accessible.

What generation of HP machine was used? G7/Gen8/Gen9/Gen10? Is it
running the latest iLO and RBSU (BIOS) firmwares?

You are using the alternative ISO to do an install. That installer will
only be available for a couple more releases and as such is not
suggested for use going forward.

Does an install work with the primary, subiquity-based, server ISO?
http://cdimage.ubuntu.com/ubuntu-server/daily-live/current/disco-live-server-amd64.iso

Can you try with the latest daily ISO?
http://cdimage.ubuntu.com/ubuntu-server/daily/current/disco-server-amd64.iso

When it fails can you change the console (e.g. Ctrl-Alt-F2) and see if
any error messages are present?

** Changed in: install-package (Ubuntu)
       Status: Confirmed => Incomplete

** Also affects: debian-installer (Ubuntu)
   Importance: Undecided
       Status: New

** Changed in: debian-installer (Ubuntu)
       Status: New => Incomplete

** Changed in: install-package (Ubuntu)
       Status: Incomplete => Invalid

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https://bugs.launchpad.net/bugs/1818188

Title:
  Failed to install guest OS with ubuntu-19.04-server-amd64.iso(daily
  build 2.25) in ESXi with AMD CPU.

Status in debian-installer package in Ubuntu:
  Incomplete
Status in install-package package in Ubuntu:
  Invalid

Bug description:
  Failed to install guestOS with ubuntu-19.04-server-amd64.iso(daily
  build 2.25) in ESXi with AMD CPU. We get continuous flash in the the
  process “Select a language” of early install stage.

  Please check the attached screenshot picture. 
  No this issue in ESXi with intel CPU. 

  The comment from dev Nick Shi in VMware:
    Native install on AMD physical machine (HP DL385) did not allow to open the screen either
  You can get more detail on vmware bugzilla:
    https://bugzilla.eng.vmware.com/show_bug.cgi?id=2297183

  
  So hit the issue not only in ESXi with AMD CPU but also physical machine with AMD CPU.

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