[Bug 1834487] Re: Frequent crash at startup after upgrading intel-microcode package

Henrique de Moraes Holschuh 1834487 at bugs.launchpad.net
Fri Jun 28 00:02:48 UTC 2019


Hello,

Please Update the firmware (BIOS/UEFI) on your Asus computer.  Asus did
something on their firmware which requires the microcode update to be
done by the BIOS/UEFI.

Asus knows about it, and so does Intel. Supposedly, they're addressing
it.

Maybe a new microcode update (or for that matter, a new version of Asus
firmware) will be more compatible.

Until then,  you will depend on Asus issuing bios/uefi updates (and you
have to apply them to get the fixes).

-- 
  Henrique de Moraes Holschuh <hmh at debian.org>

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https://bugs.launchpad.net/bugs/1834487

Title:
  Frequent crash at startup after upgrading intel-microcode package

Status in intel-microcode package in Ubuntu:
  New

Bug description:
  A fresh install of Ubuntu 18.04.2 LTS (Release: 18.04) works fine on
  my Asus Zenbook UX333FN. After automatic updates, the system becomes
  unstable and frequently (but not always) crashes at startup on a
  velvet screen. I have updated a few packages at a time, and I think I
  have identified the cause in package intel-microcode.

  On a fresh install, updating this single package (intel-microcodes
  version 3.20180807a.0ubuntu0.18.4.1 to version
  3.20190514.0ubuntu0.18.04.3) creates the problem. Updating all other
  packages and NOT intel-microcodes does not create the problem.

  There is an old bug on launchpad (#1781806) about updating intel-
  microcode, but symptoms as well as package number and distro are
  different - do not know if this is relevant.

  ProblemType: Bug
  DistroRelease: Ubuntu 18.04
  Package: intel-microcode 3.20180807a.0ubuntu0.18.04.1
  Uname: Linux 5.0.19-050019-generic x86_64
  ApportVersion: 2.20.9-0ubuntu7.6
  Architecture: amd64
  CurrentDesktop: ubuntu:GNOME
  Date: Thu Jun 27 15:52:25 2019
  InstallationDate: Installed on 2019-06-13 (14 days ago)
  InstallationMedia: Ubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64 (20190210)
  SourcePackage: intel-microcode
  UpgradeStatus: No upgrade log present (probably fresh install)

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