[Bug 1838362] [NEW] ubuntu reinstall crashed (during attempt to fix dual-boot problems)

[Takuma Inoue]

Public bug reported:

I was attempting to reinstall ubuntu 19.04 after trying to get my
Windows 10 to show up on the GRUB list at the startup. I was not able to
resolve the issue, and I ended up damaging the bootloader, which caused
the UEFI to loop endlessly at the bootup, unable to get into ubuntu. So,
I decided to reinstall ubuntu, but the installer crashed.

ProblemType: Bug
DistroRelease: Ubuntu 19.04
Package: ubiquity 19.04.9
ProcVersionSignature: Ubuntu 5.0.0-13.14-generic 5.0.6
Uname: Linux 5.0.0-13-generic x86_64
ApportVersion: 2.20.10-0ubuntu27
Architecture: amd64
CasperVersion: 1.405
CurrentDesktop: ubuntu:GNOME
Date: Mon Jul 29 23:42:59 2019
InstallCmdLine: BOOT_IMAGE=/casper/vmlinuz file=/cdrom/preseed/ubuntu.seed boot=casper only-ubiquity quiet splash ---
LiveMediaBuild: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416)
ProcEnviron:
 LANGUAGE=en_US.UTF-8
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 LC_NUMERIC=C.UTF-8
SourcePackage: ubiquity
UpgradeStatus: No upgrade log present (probably fresh install)

** Affects: ubiquity (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug disco ubiquity-19.04.9 ubuntu

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https://bugs.launchpad.net/bugs/1838362

Title:
  ubuntu reinstall crashed (during attempt to fix dual-boot problems)

Status in ubiquity package in Ubuntu:
  New

Bug description:
  I was attempting to reinstall ubuntu 19.04 after trying to get my
  Windows 10 to show up on the GRUB list at the startup. I was not able
  to resolve the issue, and I ended up damaging the bootloader, which
  caused the UEFI to loop endlessly at the bootup, unable to get into
  ubuntu. So, I decided to reinstall ubuntu, but the installer crashed.

  ProblemType: Bug
  DistroRelease: Ubuntu 19.04
  Package: ubiquity 19.04.9
  ProcVersionSignature: Ubuntu 5.0.0-13.14-generic 5.0.6
  Uname: Linux 5.0.0-13-generic x86_64
  ApportVersion: 2.20.10-0ubuntu27
  Architecture: amd64
  CasperVersion: 1.405
  CurrentDesktop: ubuntu:GNOME
  Date: Mon Jul 29 23:42:59 2019
  InstallCmdLine: BOOT_IMAGE=/casper/vmlinuz file=/cdrom/preseed/ubuntu.seed boot=casper only-ubiquity quiet splash ---
  LiveMediaBuild: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416)
  ProcEnviron:
   LANGUAGE=en_US.UTF-8
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
   LC_NUMERIC=C.UTF-8
  SourcePackage: ubiquity
  UpgradeStatus: No upgrade log present (probably fresh install)

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