[Bug 1822044] Re: Laptop freezes after installation is finished when pressing "Restart Now"
Brad Figg
brad.figg at canonical.com
Wed Jul 24 20:59:06 UTC 2019
*** This bug is a duplicate of bug 1822026 ***
https://bugs.launchpad.net/bugs/1822026
** Tags added: cscc
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https://bugs.launchpad.net/bugs/1822044
Title:
Laptop freezes after installation is finished when pressing "Restart
Now"
Status in linux package in Ubuntu:
Incomplete
Status in ubiquity package in Ubuntu:
Incomplete
Bug description:
As stated in lp:1822026, the Dell Precision 7530 I'm using is using
nouveau graphics drivers by default when starting a live session, and
this driver is prone to errors.
One of the most annoying for a new user is the following:
1. Boot into 19.04 live session
2. Launch "Install Ubuntu 19.04" and go through the installation steps
3. Once the install is done, the "Installation Complete" dialog is shown with two options: [Continue Testing][Restart Now]
4. Press [Restart Now]
Expected behaviour:
4. The device restarts and boots into freshly installed Ubuntu 19.04.
Actual behaviour:
4. The device freezes and even the keyboard combination SysRq+REISUB
doesn't do anything. User has to force shutdown the device by pressing
Power button for a few seconds, remember to remove the USB drive, then
manually start the device.
All the hardware-related information is available in the sosreport
attachment in lp:1822026:
https://bugs.launchpad.net/ubuntu/+source/ubiquity/+bug/1822026/+attachment/5249977/+files
/sosreport-ubuntu-20190328033617.tar.xz
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