[Bug 1792643] Re: apport does not upload wayland or gnome-shell crash data

[Launchpad Bug Tracker]

Status changed to 'Confirmed' because the bug affects multiple users.

** Changed in: apport (Ubuntu)
       Status: New => Confirmed

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https://bugs.launchpad.net/bugs/1792643

Title:
  apport does not upload wayland or gnome-shell crash data

Status in apport package in Ubuntu:
  Confirmed

Bug description:
   uname -a

  Linux smeagol 4.15.0-34-generic #37-Ubuntu SMP Mon Aug 27 15:21:48 UTC
  2018 x86_64 x86_64 x86_64 GNU/Linux

   lsb_release -rd 
  Description:	Ubuntu 18.04.1 LTS
  Release:	18.04

  In trying to upload .crash data for bug 1789962 "gnome-shell segfaults
  in Wayland when display is turned off while Kodi running" I determined
  that apport-cli and friends were never able to upload the .crash
  files. The URL where they should appear is:
  https://errors.ubuntu.com/user/39229ebea988d6578bed98d7e18bd96fd9cd523cf89495ed70d4ce4c0f8b7937667368f389be8d8b2588bafc31d1935109305b4abf52dbb724a7cf43c3b425b4

  Earlier, I did upload the .crash files directly and was told by the
  defect reviewer that:

  _usr_bin_Xwayland.1000.crash: Stack trace mostly unreadable (missing symbols)
  _usr_bin_gnome-shell.1000.crash: Stack trace is missing

  
   You can see the other bug for details, here is the last comment that I added (so far):

  I deleted all entries in /var/crash and /var/lib/whoopsie.
  I recreated the problem

  ls -l /var/crash

  total 92136
  -rw-r----- 1 fbacher whoopsie 40426131 Sep 14 14:52 _usr_bin_gnome-shell.1000.crash
  -rw-r----- 1 fbacher whoopsie 6167683 Sep 14 14:53 _usr_bin_Xwayland.1000.crash
  -rw-r----- 1 fbacher whoopsie 47750972 Sep 14 14:53 _usr_lib_x86_64-linux-gnu_kodi_kodi-wayland.1000.crash

  fbacher at smeagol$ apport-cli _usr_bin_gnome-shell.1000.crash

  *** Error: Invalid problem report

  No such file or directory

  Press any key to continue...

  fbacher at smeagol$ apport-cli /var/crash/_usr_bin_gnome-shell.1000.crash

  *** Send problem report to the developers?

  After the problem report has been sent, please fill out the form in the
  automatically opened web browser.

  What would you like to do? Your options are:
    S: Send report (40.6 MB)
    E: Examine locally
    V: View report
    K: Keep report file for sending later or copying to somewhere else
    I: Cancel and ignore future crashes of this program version
    C: Cancel
  Please choose (S/E/V/K/I/C):
  S

  *** Collecting problem information

  The collected information can be sent to the developers to improve the
  application. This might take a few minutes.
  < Deleted lots and lots of ellipsis >
  <command exited here, no URL, just ended after tons of ellipsis >

  echo $?
  0
  total 4
  ls -l /var/lib/whoopsie
  -rw------- 1 root root 128 Sep 13 18:39 whoopsie-id

  sudo cat /var/lib/whoopsie/whoopsie-id

  39229ebea988d6578bed98d7e18bd96fd9cd523cf89495ed70d4ce4c0f8b7937667368f389be8d8b2588bafc31d1935109305b4abf52dbb724a7cf43c3b425b4

  Checked the URL:
  https://errors.ubuntu.com/user/39229ebea988d6578bed98d7e18bd96fd9cd523cf89495ed70d4ce4c0f8b7937667368f389be8d8b2588bafc31d1935109305b4abf52dbb724a7cf43c3b425b4

  No entries since 08/11. None for wayland, gnome-shell or Kodi.
  I checked for over 5 minutes.


  So perhaps something is going bad on my end, but I just don't know
  what or how to  debug.

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