[Bug 1796128] Re: package base-files 9.4ubuntu4.7 failed to install/upgrade: package base-files is already installed and configured

[Launchpad Bug Tracker]

Status changed to 'Confirmed' because the bug affects multiple users.

** Changed in: dpkg (Ubuntu)
       Status: New => Confirmed

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Title:
  package base-files 9.4ubuntu4.7 failed to install/upgrade: package
  base-files is already installed and configured

Status in dpkg package in Ubuntu:
  Confirmed

Bug description:
  Crash after using snap for update the OS.

  ProblemType: Package
  DistroRelease: Ubuntu 16.04
  Package: base-files 9.4ubuntu4.7
  ProcVersionSignature: Ubuntu 4.13.0-1028.31-oem 4.13.16
  Uname: Linux 4.13.0-1028-oem x86_64
  ApportVersion: 2.20.1-0ubuntu2.18
  AptdaemonVersion: 1.1.1+bzr982-0ubuntu14
  Architecture: amd64
  CrashReports: 600:0:118:353920:2018-10-04 17:57:17.112693548 +0200:2018-10-04 17:57:18.112693548 +0200:/var/crash/base-files.0.crash
  Date: Thu Oct  4 17:57:18 2018
  Dependencies:
   
  DistributionChannelDescriptor:
   # This is a distribution channel descriptor
   # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor
   canonical-oem-somerville-xenial-amd64-osp1-20171027-1
  DpkgTerminalLog:
   dpkg: error processing package base-files (--configure):
    package base-files is already installed and configured
  ErrorMessage: package base-files is already installed and configured
  InstallationDate: Installed on 2018-09-24 (9 days ago)
  InstallationMedia: Ubuntu 16.04 "Xenial" - Build amd64 LIVE Binary 20171027-10:57
  RelatedPackageVersions:
   dpkg 1.18.4ubuntu1.2
   apt  1.2.26
  SourcePackage: dpkg
  Title: package base-files 9.4ubuntu4.7 failed to install/upgrade: package base-files is already installed and configured
  UpgradeStatus: No upgrade log present (probably fresh install)

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