[Bug 1812886] [NEW] gnome-software cannot find libreoffice-base when libreoffice-writer requests to install it

[Amr Ibrahim]

Public bug reported:

Steps:
1. Make sure LibreOffice Base is not installed
2. Start LibreOffice Writer
2. Choose Tools -> Bibliography Database
3. Writer asks to install missing software
4. Click on the notification

Expected results:
gnome-software finds libreoffice-base and able to install it

Actual result:
gnome-software fails to find the missing software

See the attached screencast.

ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: gnome-software 3.28.1-0ubuntu4.18.04.4
ProcVersionSignature: Ubuntu 4.15.0-43.46-generic 4.15.18
Uname: Linux 4.15.0-43-generic x86_64
ApportVersion: 2.20.9-0ubuntu7.5
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Tue Jan 22 17:50:55 2019
InstallationDate: Installed on 2018-11-29 (53 days ago)
InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725)
InstalledPlugins:
 gnome-software-plugin-flatpak N/A
 gnome-software-plugin-limba   N/A
 gnome-software-plugin-snap    3.28.1-0ubuntu4.18.04.4
SourcePackage: gnome-software
UpgradeStatus: No upgrade log present (probably fresh install)

** Affects: gnome-software (Ubuntu)
     Importance: Undecided
         Status: New

** Affects: packagekit (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug bionic

** Attachment added: "gnome-software_fails_missing-software.webm"
   https://bugs.launchpad.net/bugs/1812886/+attachment/5231509/+files/gnome-software_fails_missing-software.webm

** Also affects: packagekit (Ubuntu)
   Importance: Undecided
       Status: New

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https://bugs.launchpad.net/bugs/1812886

Title:
  gnome-software cannot find libreoffice-base when libreoffice-writer
  requests to install it

Status in gnome-software package in Ubuntu:
  New
Status in packagekit package in Ubuntu:
  New

Bug description:
  Steps:
  1. Make sure LibreOffice Base is not installed
  2. Start LibreOffice Writer
  2. Choose Tools -> Bibliography Database
  3. Writer asks to install missing software
  4. Click on the notification

  Expected results:
  gnome-software finds libreoffice-base and able to install it

  Actual result:
  gnome-software fails to find the missing software

  See the attached screencast.

  ProblemType: Bug
  DistroRelease: Ubuntu 18.04
  Package: gnome-software 3.28.1-0ubuntu4.18.04.4
  ProcVersionSignature: Ubuntu 4.15.0-43.46-generic 4.15.18
  Uname: Linux 4.15.0-43-generic x86_64
  ApportVersion: 2.20.9-0ubuntu7.5
  Architecture: amd64
  CurrentDesktop: ubuntu:GNOME
  Date: Tue Jan 22 17:50:55 2019
  InstallationDate: Installed on 2018-11-29 (53 days ago)
  InstallationMedia: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725)
  InstalledPlugins:
   gnome-software-plugin-flatpak N/A
   gnome-software-plugin-limba   N/A
   gnome-software-plugin-snap    3.28.1-0ubuntu4.18.04.4
  SourcePackage: gnome-software
  UpgradeStatus: No upgrade log present (probably fresh install)

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