[Bug 1610146] Re: cannot upgrade from 14.04 to 16.04

[Launchpad Bug Tracker]

Status changed to 'Confirmed' because the bug affects multiple users.

** Changed in: ubuntu-release-upgrader (Ubuntu)
       Status: New => Confirmed

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https://bugs.launchpad.net/bugs/1610146

Title:
  cannot upgrade from 14.04 to 16.04

Status in ubuntu-release-upgrader package in Ubuntu:
  Confirmed

Bug description:
  I am trying to upgrade to 16.04. I tried the update software and then "sudo do-release-upgrade" in the terminal but both gave the following error.
  ------------------------------------------------------
  Could not determine the upgrade 

  An unresolvable problem occurred while calculating the upgrade.

  This can be caused by: 
  * Upgrading to a pre-release version of Ubuntu 
  * Running the current pre-release version of Ubuntu 
  * Unofficial software packages not provided by Ubuntu 

  If none of this applies, then please report this bug using the 
  command 'ubuntu-bug ubuntu-release-upgrader-core' in a terminal. 

  -------------------------------------

  None of it applied, so here I am reporting...

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: ubuntu-release-upgrader-core 1:0.220.8
  ProcVersionSignature: Ubuntu 3.13.0-92.139-generic 3.13.11-ckt39
  Uname: Linux 3.13.0-92-generic x86_64
  NonfreeKernelModules: nvidia
  ApportVersion: 2.14.1-0ubuntu3.21
  Architecture: amd64
  CrashDB: ubuntu
  CurrentDesktop: Unity
  Date: Fri Aug  5 16:50:46 2016
  InstallationDate: Installed on 2014-05-05 (822 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
  PackageArchitecture: all
  SourcePackage: ubuntu-release-upgrader
  UpgradeStatus: Upgraded to trusty on 2016-08-05 (0 days ago)

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