[Bug 1810565] [NEW] Ubuntu 16.04 to Ubuntu18.04 upgrade fails on snap debug connectivity without logging any useful logs

sergiiF framin at ukr.net
Fri Jan 4 23:04:19 UTC 2019


Public bug reported:

While running the do-release-upgrade I faced the issue. The output from log is like:
DEBUG quirks: running bionicPostInitialUpdate
DEBUG running Quirks.bionicPostInitialUpdate
DEBUG abort called

After some troubleshooting I found that it was failing on calling 'snap debug connectivity'.
Snap version I had was a bit old, which caused it to fail with panic on slice out of range.

Because of the actual error was not logged, it was unable to found the
issue without code debugging.

It would be awesome if you can put more logs into
_checkStoreConnectivity function and log stderr and stdout output from
popen.communicate before calling self.controller.abort()

Also it would be extremely useful to log traceback from abort. Can
simplify the troubleshooting dramatically.

Thanks.

** Affects: ubuntu-release-upgrader (Ubuntu)
     Importance: Undecided
         Status: New

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https://bugs.launchpad.net/bugs/1810565

Title:
  Ubuntu 16.04 to Ubuntu18.04 upgrade fails on snap debug connectivity
  without  logging any useful logs

Status in ubuntu-release-upgrader package in Ubuntu:
  New

Bug description:
  While running the do-release-upgrade I faced the issue. The output from log is like:
  DEBUG quirks: running bionicPostInitialUpdate
  DEBUG running Quirks.bionicPostInitialUpdate
  DEBUG abort called

  After some troubleshooting I found that it was failing on calling 'snap debug connectivity'.
  Snap version I had was a bit old, which caused it to fail with panic on slice out of range.

  Because of the actual error was not logged, it was unable to found the
  issue without code debugging.

  It would be awesome if you can put more logs into
  _checkStoreConnectivity function and log stderr and stdout output from
  popen.communicate before calling self.controller.abort()

  Also it would be extremely useful to log traceback from abort. Can
  simplify the troubleshooting dramatically.

  Thanks.

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