[Bug 1857052] Re: Kubuntu 19.10 installer crash towards the end of installation

Ubuntu Foundations Team Bug Bot 1857052 at bugs.launchpad.net
Fri Dec 20 00:20:15 UTC 2019


Exception during installation:
Dec 19 21:04:47 kubuntu /plugininstall.py: Traceback (most recent call last):
Dec 19 21:04:47 kubuntu /plugininstall.py:   File "/usr/share/ubiquity/plugininstall.py", line 251, in run
Dec 19 21:04:47 kubuntu /plugininstall.py:     self.apt_clone_restore()
Dec 19 21:04:47 kubuntu /plugininstall.py:   File "/usr/share/ubiquity/plugininstall.py", line 1495, in apt_clone_restore
Dec 19 21:04:47 kubuntu /plugininstall.py:     restore_cmd, preexec_fn=install_misc.debconf_disconnect)
Dec 19 21:04:47 kubuntu /plugininstall.py:   File "/usr/lib/python3.7/subprocess.py", line 363, in check_call
Dec 19 21:04:47 kubuntu /plugininstall.py:     raise CalledProcessError(retcode, cmd)
Dec 19 21:04:47 kubuntu /plugininstall.py: subprocess.CalledProcessError: Command '['apt-clone', 'restore-new-distro', '/target/ubiquity-apt-clone/apt-clone-state-kubuntu.tar.gz', 'eoan', '--destination', '/target']' returned non-zero exit status 1.
Dec 19 21:04:47 kubuntu /plugininstall.py: 


** Tags added: installer-crash

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https://bugs.launchpad.net/bugs/1857052

Title:
  Kubuntu 19.10 installer crash towards the end of installation

Status in ubiquity package in Ubuntu:
  New

Bug description:
  I have an existing Ubuntu (gnome) installed using the default LVM+LUKS
  I resized the LVs to create a new LV to install Kubuntu for dual boot
  the crash happened at the end of installation. the screen went dark, like when teh screensaver kicks in. I pressed a key (don't know which one) and had the crash

  kubuntu at kubuntu:~$ lsb_release -rd
  Description:    Ubuntu 19.10
  Release:        19.10

  ProblemType: Bug
  DistroRelease: Ubuntu 19.10
  Package: ubiquity 19.10.21 [modified: lib/partman/automatically_partition/question]
  ProcVersionSignature: Ubuntu 5.3.0-18.19-generic 5.3.1
  Uname: Linux 5.3.0-18-generic x86_64
  ApportVersion: 2.20.11-0ubuntu8
  Architecture: amd64
  CasperVersion: 1.427
  CurrentDesktop: KDE
  Date: Thu Dec 19 21:05:38 2019
  InstallCmdLine: BOOT_IMAGE=/casper/vmlinuz file=/cdrom/preseed/kubuntu.seed maybe-ubiquity quiet splash ---
  LiveMediaBuild: Kubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
  SourcePackage: ubiquity
  UpgradeStatus: No upgrade log present (probably fresh install)

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