[Bug 1773307] Re: Update for Logitech Unifying Receiver offered but cannot be updated

Mario Limonciello superm1 at ubuntu.com
Tue Dec 17 19:32:50 UTC 2019


The not-child extension is supported in fwupd 1.2.7 and later
(https://github.com/fwupd/fwupd/commit/b62c3a4fae1104c4a1052adc7b3196afa8c33307).
Ubuntu 18.04 currently contains fwupd 1.2.5.

There is currently an SRU in process to update to 1.2.10 as part of bug
1820768.  This issue will be closed by that SRU upgrade as well.

So your options are:

1) Wait for that SRU to complete.
2) Switch to a newer version of Ubuntu with a newer fwupd
3) Switch from deb packaged fwupd to snap packaged.  See https://github.com/fwupd/fwupd/wiki/fwupd-snap for more information on switching to the snap.

** Also affects: fwupd (Ubuntu Focal)
   Importance: Undecided
       Status: Incomplete

** Also affects: fwupd (Ubuntu Bionic)
   Importance: Undecided
       Status: New

** Also affects: fwupd (Ubuntu Disco)
   Importance: Undecided
       Status: New

** Changed in: fwupd (Ubuntu Disco)
       Status: New => Triaged

** Changed in: fwupd (Ubuntu Bionic)
       Status: New => Fix Committed

** Changed in: fwupd (Ubuntu Focal)
       Status: Incomplete => Fix Released

** Changed in: fwupd (Ubuntu Bionic)
   Importance: Undecided => Low

** Changed in: fwupd (Ubuntu Focal)
   Importance: Undecided => Low

** Changed in: fwupd (Ubuntu Disco)
   Importance: Undecided => Low

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https://bugs.launchpad.net/bugs/1773307

Title:
  Update for Logitech Unifying Receiver offered but cannot be updated

Status in fwupd package in Ubuntu:
  Fix Released
Status in fwupd source package in Bionic:
  Fix Committed
Status in fwupd source package in Disco:
  Triaged
Status in fwupd source package in Focal:
  Fix Released

Bug description:
  What happens:

  I'm using a Logitech M525 mouse and occasionally I'm offered an update
  for it (see the attachment). But when I click "Update" I just get a
  message "Unable to update "Logitech Unifying Receiver: device ID
  [hash] was not found". I have the receiver connected.

  What should happen:

  Obviously it should be possible to update the device. Another option
  is to not offer the update at all.

  ProblemType: Bug
  DistroRelease: Ubuntu 18.04
  Package: ubuntu-software 3.28.1-0ubuntu4
  ProcVersionSignature: Ubuntu 4.15.0-20.21-generic 4.15.17
  Uname: Linux 4.15.0-20-generic x86_64
  ApportVersion: 2.20.9-0ubuntu7
  Architecture: amd64
  CurrentDesktop: ubuntu:GNOME
  Date: Fri May 25 09:12:07 2018
  InstallationDate: Installed on 2018-04-17 (37 days ago)
  InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Alpha amd64 (20180416)
  InstalledPlugins:
   gnome-software-plugin-flatpak N/A
   gnome-software-plugin-limba   N/A
   gnome-software-plugin-snap    3.28.1-0ubuntu4
  PackageArchitecture: all
  SourcePackage: gnome-software
  UpgradeStatus: No upgrade log present (probably fresh install)

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