[Bug 1825420] Re: package linux-image-5.0.0-13-generic 5.0.0-13.14 failed to install/upgrade: triggers looping, abandoned

Thu Apr 25 00:35:31 UTC 2019

On 25/4/19 8:31 am, Troels Petersen wrote:
> I also reverted to Linux kernel 4.18.0-13-generic (The one that ships
> with Ubuntu 18.10) after upgrading to 19.04.
>
> System: HP Spectre 13 v000nf, 8 GB Memory, Dual core Intel i5-6200U CPU
> @ 2.30 GHz, Intel HD Graphics 520 (Skylake GT2)
>
> When running 'sudo apt upgrade' it complains about a missing dkms.conf
> file:
>
> Setting up linux-headers-5.0.0-13-generic (5.0.0-13.14) ...
> /etc/kernel/header_postinst.d/dkms:
> Error! Could not locate dkms.conf file.
> File: /var/lib/dkms/igfxdcd/1.1.11/source/dkms.conf does not exist.
> run-parts: /etc/kernel/header_postinst.d/dkms exited with return code 4
> dpkg: error processing package linux-headers-5.0.0-13-generic (--configure):
>   installed linux-headers-5.0.0-13-generic package post-installation script subprocess returned error exit status 1
> dpkg: dependency problems prevent configuration of linux-headers-generic:
>   linux-headers-generic depends on linux-headers-5.0.0-13-generic; however:
>    Package linux-headers-5.0.0-13-generic is not configured yet.
>
> dpkg: error processing package linux-headers-generic (--configure):
>   dependency problems - leaving unconfigured
> Setting up linux-image-5.0.0-13-generic (5.0.0-13.14) ...
> No apport report written because the error message indicates its a followup error from a previous failure.
>       dpkg: dependency problems prevent configuration of linux-generic:
>   linux-generic depends on linux-headers-generic (= 5.0.0.13.14); however:
>    Package linux-headers-generic is not configured yet.
>
> dpkg: error processing package linux-generic (--configure):
>   dependency problems - leaving unconfigured
> No apport report written because the error message indicates its a followup error from a previous failure.
>       Processing triggers for linux-image-5.0.0-13-generic (5.0.0-13.14) ...
> /etc/kernel/postinst.d/dkms:
> Error! Could not locate dkms.conf file.
> File: /var/lib/dkms/igfxdcd/1.1.11/source/dkms.conf does not exist.
> run-parts: /etc/kernel/postinst.d/dkms exited with return code 4
> dpkg: error processing package linux-image-5.0.0-13-generic (--configure):
>   installed linux-image-5.0.0-13-generic package post-installation script subprocess returned error exit status 1
> No apport report written because MaxReports is reached already
>                                                                Errors were encountered while processing:
>   linux-headers-5.0.0-13-generic
>   linux-headers-generic
>   linux-generic
>   linux-image-5.0.0-13-generic
> E: Sub-process /usr/bin/dpkg returned an error code (1)
>

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https://bugs.launchpad.net/bugs/1825420

Title:
  package linux-image-5.0.0-13-generic 5.0.0-13.14 failed to
  install/upgrade: triggers looping, abandoned

Status in Ubuntu MATE:
  New
Status in bamf package in Ubuntu:
  Confirmed
Status in dpkg package in Ubuntu:
  Confirmed
Status in initramfs-tools package in Ubuntu:
  Confirmed
Status in linux package in Ubuntu:
  In Progress
Status in linux-firmware package in Ubuntu:
  Confirmed
Status in mime-support package in Ubuntu:
  Confirmed

Bug description:
  Steps to reproduce:
  1. Have Ubuntu 18.10 installed
  2. Install all updates to it
  3. Switch to Main server
  4. Launch update-manager
  5. Confirm upgrading to 19.04
  6. Wait for upgrade process to finish

  Expected results:
  * upgrade process ended without errors

  Actual results:
  * upgrade process ended with warning message:

      Could not install 'linux-image-5.0.0-13-generic'
      The upgrade will continue but the 'linux-image-5.0.0-13-generic' package may not be in a working state. Please consider submitting a bug report about it.

      triggers looping, abandoned

  Workaround:

    Run recommended `dpkg --configure -a` before actual reboot.

  System info: running VirtualBox guest with virtualbox-guest-x11
  (6.0.6-dfsg-1) inside VirtualBox 5.1.38 host.

  ProblemType: Package
  DistroRelease: Ubuntu 19.04
  Package: linux-image-5.0.0-13-generic 5.0.0-13.14
  ProcVersionSignature: Ubuntu 4.18.0-17.18-generic 4.18.20
  Uname: Linux 4.18.0-17-generic x86_64
  ApportVersion: 2.20.10-0ubuntu27
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  mate       1542 F.... pulseaudio
  Date: Thu Apr 18 22:56:56 2019
  ErrorMessage: triggers looping, abandoned
  InstallationDate: Installed on 2019-02-17 (60 days ago)
  InstallationMedia: Ubuntu-MATE 18.10 "Cosmic Cuttlefish" - Release amd64 (20181017.2)
  IwConfig:
   lo        no wireless extensions.

   enp0s3    no wireless extensions.
  Lsusb:
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
   Bus 002 Device 002: ID 80ee:0021 VirtualBox USB Tablet
   Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
  MachineType: innotek GmbH VirtualBox
  ProcFB: 0 vboxdrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.18.0-17-generic root=UUID=01417e27-d554-4ce8-91bc-1dda8392c976 ro quiet splash
  PulseList:
   Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied
   No PulseAudio daemon running, or not running as session daemon.
  Python3Details: /usr/bin/python3.7, Python 3.7.3, python3-minimal, 3.7.3-1
  PythonDetails: /usr/bin/python2.7, Python 2.7.16, python-minimal, 2.7.16-1
  RelatedPackageVersions: grub-pc 2.02+dfsg1-12ubuntu2
  RfKill:

  SourcePackage: linux
  StagingDrivers: vboxvideo
  Title: package linux-image-5.0.0-13-generic 5.0.0-13.14 failed to install/upgrade: triggers looping, abandoned
  UpgradeStatus: Upgraded to disco on 2019-04-18 (0 days ago)
  dmi.bios.date: 12/01/2006
  dmi.bios.vendor: innotek GmbH
  dmi.bios.version: VirtualBox
  dmi.board.name: VirtualBox
  dmi.board.vendor: Oracle Corporation
  dmi.board.version: 1.2
  dmi.chassis.type: 1
  dmi.chassis.vendor: Oracle Corporation
  dmi.modalias: dmi:bvninnotekGmbH:bvrVirtualBox:bd12/01/2006:svninnotekGmbH:pnVirtualBox:pvr1.2:rvnOracleCorporation:rnVirtualBox:rvr1.2:cvnOracleCorporation:ct1:cvr:
  dmi.product.family: Virtual Machine
  dmi.product.name: VirtualBox
  dmi.product.version: 1.2
  dmi.sys.vendor: innotek GmbH

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