[Bug 1825420] Re: package linux-image-5.0.0-13-generic 5.0.0-13.14 failed to install/upgrade: triggers looping, abandoned

[Phil Gorman]

System: Dell Studio XPS 8300 64bit. memory: 7.8 GiB. CPU: Intel® Core™ i7-2600 CPU @ 3.40GHz × 8. 
Graphics AMD® Juniper.

Upgrading from perfectly good 18.10.

Before this bug appeared another error message had stated
/usr/lib/x86_64-linux-gnu/gdk-pixbuf-2.0/2.10.0/loaders.cache': No such
file or directory.

Grub indicated the presence of 5.0.0.13.14 but login failed. I can log
in with the previous kernel but it's very slow.  Using Gimp 2.10.10 I'm
experiencing odd behavior in tools, followed by hanging, before totally
freezing the computer. After giving it 90 minutes It was still unusable,
Control alt delete didn't work.The system required a hard reboot, losing
hours of work.

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Title:
  package linux-image-5.0.0-13-generic 5.0.0-13.14 failed to
  install/upgrade: triggers looping, abandoned

Status in Ubuntu MATE:
  New
Status in bamf package in Ubuntu:
  Confirmed
Status in dpkg package in Ubuntu:
  Confirmed
Status in initramfs-tools package in Ubuntu:
  Confirmed
Status in linux package in Ubuntu:
  In Progress
Status in linux-firmware package in Ubuntu:
  Confirmed
Status in mime-support package in Ubuntu:
  Confirmed

Bug description:
  Steps to reproduce:
  1. Have Ubuntu 18.10 installed
  2. Install all updates to it
  3. Switch to Main server
  4. Launch update-manager
  5. Confirm upgrading to 19.04
  6. Wait for upgrade process to finish

  Expected results:
  * upgrade process ended without errors

  Actual results:
  * upgrade process ended with warning message:

      Could not install 'linux-image-5.0.0-13-generic'
      The upgrade will continue but the 'linux-image-5.0.0-13-generic' package may not be in a working state. Please consider submitting a bug report about it.

      triggers looping, abandoned

  Workaround:

    Run recommended `dpkg --configure -a` before actual reboot.

  System info: running VirtualBox guest with virtualbox-guest-x11
  (6.0.6-dfsg-1) inside VirtualBox 5.1.38 host.

  ProblemType: Package
  DistroRelease: Ubuntu 19.04
  Package: linux-image-5.0.0-13-generic 5.0.0-13.14
  ProcVersionSignature: Ubuntu 4.18.0-17.18-generic 4.18.20
  Uname: Linux 4.18.0-17-generic x86_64
  ApportVersion: 2.20.10-0ubuntu27
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  mate       1542 F.... pulseaudio
  Date: Thu Apr 18 22:56:56 2019
  ErrorMessage: triggers looping, abandoned
  InstallationDate: Installed on 2019-02-17 (60 days ago)
  InstallationMedia: Ubuntu-MATE 18.10 "Cosmic Cuttlefish" - Release amd64 (20181017.2)
  IwConfig:
   lo        no wireless extensions.
   
   enp0s3    no wireless extensions.
  Lsusb:
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
   Bus 002 Device 002: ID 80ee:0021 VirtualBox USB Tablet
   Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
  MachineType: innotek GmbH VirtualBox
  ProcFB: 0 vboxdrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.18.0-17-generic root=UUID=01417e27-d554-4ce8-91bc-1dda8392c976 ro quiet splash
  PulseList:
   Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied
   No PulseAudio daemon running, or not running as session daemon.
  Python3Details: /usr/bin/python3.7, Python 3.7.3, python3-minimal, 3.7.3-1
  PythonDetails: /usr/bin/python2.7, Python 2.7.16, python-minimal, 2.7.16-1
  RelatedPackageVersions: grub-pc 2.02+dfsg1-12ubuntu2
  RfKill:
   
  SourcePackage: linux
  StagingDrivers: vboxvideo
  Title: package linux-image-5.0.0-13-generic 5.0.0-13.14 failed to install/upgrade: triggers looping, abandoned
  UpgradeStatus: Upgraded to disco on 2019-04-18 (0 days ago)
  dmi.bios.date: 12/01/2006
  dmi.bios.vendor: innotek GmbH
  dmi.bios.version: VirtualBox
  dmi.board.name: VirtualBox
  dmi.board.vendor: Oracle Corporation
  dmi.board.version: 1.2
  dmi.chassis.type: 1
  dmi.chassis.vendor: Oracle Corporation
  dmi.modalias: dmi:bvninnotekGmbH:bvrVirtualBox:bd12/01/2006:svninnotekGmbH:pnVirtualBox:pvr1.2:rvnOracleCorporation:rnVirtualBox:rvr1.2:cvnOracleCorporation:ct1:cvr:
  dmi.product.family: Virtual Machine
  dmi.product.name: VirtualBox
  dmi.product.version: 1.2
  dmi.sys.vendor: innotek GmbH

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