[Bug 1825590] Re: "software & updates" freezes after selecting "canonical partners¨

[Sebastien Bacher]

Thank you for your bug report. Could you add your journalctl log after
getting the issue?

** Changed in: software-properties (Ubuntu)
   Importance: Undecided => Low

** Changed in: software-properties (Ubuntu)
       Status: New => Incomplete

-- 
You received this bug notification because you are a member of Ubuntu
Foundations Bugs, which is subscribed to software-properties in Ubuntu.
https://bugs.launchpad.net/bugs/1825590

Title:
  "software & updates" freezes after selecting "canonical partners¨

Status in software-properties package in Ubuntu:
  Incomplete

Bug description:
  On a fresh install of 19.04, in "Software & Updates" when I select
  "Canonical Partners" the window "Authentication Required" pops up.
  After typing the password the mouse freezes, and can be unfrozen with
  CTRL+ALT+DEL. But the "Canonical Partners" cannot be selected, check
  box stays empty, mouse freezes again. Even after cold restart.

  WORKAROUND
  Select "Canonical Partners Sources" instead. After authorizing I can now also select "Canonical Partners". This was impossible before.

  After this I can select and deselect Canonical Partner in "Software & Updates".
  The previous authorization window, which opened first, and when the mouse froze, stays open and cannot be closed with CANCEL or ALT+F4.

  ProblemType: Bug
  DistroRelease: Ubuntu 19.04
  Package: software-properties-gtk 0.97.11
  ProcVersionSignature: Ubuntu 5.0.0-13.14-generic 5.0.6
  Uname: Linux 5.0.0-13-generic x86_64
  NonfreeKernelModules: nvidia_modeset nvidia
  ApportVersion: 2.20.10-0ubuntu27
  Architecture: amd64
  CurrentDesktop: ubuntu:GNOME
  Date: Sat Apr 20 00:17:33 2019
  ExecutablePath: /usr/bin/software-properties-gtk
  InstallationDate: Installed on 2019-04-19 (0 days ago)
  InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416)
  InterpreterPath: /usr/bin/python3.7
  PackageArchitecture: all
  ProcEnviron:
   LANGUAGE=en_GB:en
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_GB.UTF-8
   SHELL=/bin/bash
  Python3Details: /usr/bin/python3.7, Python 3.7.3, python3-minimal, 3.7.3-1
  PythonDetails: N/A
  SourcePackage: software-properties
  UpgradeStatus: No upgrade log present (probably fresh install)

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/software-properties/+bug/1825590/+subscriptions