[Bug 1825928] [NEW] "Could not install 'linux-image-5.0.0-13-generic" during 18.10 to 19.04 upgrade

[Malcolm Smith]

Public bug reported:

While upgrading from Ubuntu 18.10 to 19.04, I received the error message
"Could not install 'linux-image-5.0.0-13-generic".  I was then informed
that my upgrade was aborted (screenshot:
https://web.tresorit.com/l#YFXUthEN464UCtK3_Nszbg).

The next day (immediately before filing this report), I tried to upgrade
again and this time it warned me that only a partial installation would
be performed.  The partial upgrade appears successful but I am not sure
which parts of my OS were not included in the "partial".

I had previously commented on similar Bug #1825441
(https://bugs.launchpad.net/ubuntu/+source/ubuntu-release-
upgrader/+bug/1825441) but was advised to open a new report.

ProblemType: Bug
DistroRelease: Ubuntu 19.04
Package: ubuntu-release-upgrader-core 1:19.04.16.1
ProcVersionSignature: Ubuntu 5.0.0-13.14-generic 5.0.6
Uname: Linux 5.0.0-13-generic x86_64
ApportVersion: 2.20.10-0ubuntu27
Architecture: amd64
CrashDB: ubuntu
CurrentDesktop: ubuntu:GNOME
Date: Mon Apr 22 21:32:01 2019
InstallationDate: Installed on 2018-07-25 (271 days ago)
InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426)
PackageArchitecture: all
ProcEnviron:
 TERM=xterm-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: ubuntu-release-upgrader
Symptom: ubuntu-release-upgrader
UpgradeStatus: No upgrade log present (probably fresh install)
VarLogDistupgradeTermlog:

** Affects: ubuntu-release-upgrader (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug disco dist-upgrade

** Attachment added: "Linux image error upgrading to 19.04"
   https://bugs.launchpad.net/bugs/1825928/+attachment/5258100/+files/Ubuntu_Bug_2.png

-- 
You received this bug notification because you are a member of Ubuntu
Foundations Bugs, which is subscribed to ubuntu-release-upgrader in
Ubuntu.
https://bugs.launchpad.net/bugs/1825928

Title:
  "Could not install 'linux-image-5.0.0-13-generic" during 18.10 to
  19.04 upgrade

Status in ubuntu-release-upgrader package in Ubuntu:
  New

Bug description:
  While upgrading from Ubuntu 18.10 to 19.04, I received the error
  message "Could not install 'linux-image-5.0.0-13-generic".  I was then
  informed that my upgrade was aborted (screenshot:
  https://web.tresorit.com/l#YFXUthEN464UCtK3_Nszbg).

  The next day (immediately before filing this report), I tried to
  upgrade again and this time it warned me that only a partial
  installation would be performed.  The partial upgrade appears
  successful but I am not sure which parts of my OS were not included in
  the "partial".

  I had previously commented on similar Bug #1825441
  (https://bugs.launchpad.net/ubuntu/+source/ubuntu-release-
  upgrader/+bug/1825441) but was advised to open a new report.

  ProblemType: Bug
  DistroRelease: Ubuntu 19.04
  Package: ubuntu-release-upgrader-core 1:19.04.16.1
  ProcVersionSignature: Ubuntu 5.0.0-13.14-generic 5.0.6
  Uname: Linux 5.0.0-13-generic x86_64
  ApportVersion: 2.20.10-0ubuntu27
  Architecture: amd64
  CrashDB: ubuntu
  CurrentDesktop: ubuntu:GNOME
  Date: Mon Apr 22 21:32:01 2019
  InstallationDate: Installed on 2018-07-25 (271 days ago)
  InstallationMedia: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426)
  PackageArchitecture: all
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: ubuntu-release-upgrader
  Symptom: ubuntu-release-upgrader
  UpgradeStatus: No upgrade log present (probably fresh install)
  VarLogDistupgradeTermlog:

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/ubuntu-release-upgrader/+bug/1825928/+subscriptions