[Bug 1751421] Re: software updater causes mouse buttons to stop working

[gf]

Hi Humphrey,
Here I am again, bugging you about a bug report, at your request. :) 

I would not be able to reproduce this bug on my computer so, in order to
prepare this report for the programmers, could you narrow it down at
all, to determine the exact steps to reproduce the bug?

I noticed you mentioned: BOINC (which Google tells me is a "distributed
computing infrastructure based on a centralized server that coordinates
volunteer computer resources"). And you have filed the bug under the
update manager package. Does your mother's compute also have BOINC?

Can you narrow it down to either update manager or BOINC?  If it is
update manager, is there a specific program that is being updated that
might be interfering temporarily with your mouse access (eg. overalll
computer driver updates that come from the computer manufacturer)? Does
your mother have the same computer as you do?

Perhaps we can contact the other user who experienced this issue (Martha
Bourgois) and see if she could help determine steps to replicate the
problem.

Thanks
G

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https://bugs.launchpad.net/bugs/1751421

Title:
  software updater causes mouse buttons to stop working

Status in update-manager package in Ubuntu:
  Confirmed

Bug description:
  I start Software Updater and after it has done its job it wants me to click one of <settings>. <restart later> and <restart now>, but the mouse buttons do not respond anymore, though the keyboard is able to access those buttons.
  I am able to click one of the icons on the taskbar.  

  Note that this occurs intermittently and has been occurring for a few
  months now.

  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: update-manager 1:16.04.12
  ProcVersionSignature: Ubuntu 4.4.0-116.140-generic 4.4.98
  Uname: Linux 4.4.0-116-generic x86_64
  ApportVersion: 2.20.1-0ubuntu2.15
  Architecture: amd64
  CurrentDesktop: Unity
  Date: Sat Feb 24 18:11:24 2018
  ExecutablePath: /usr/bin/update-manager
  GsettingsChanges:
   b'com.ubuntu.update-manager' b'show-details' b'true'
   b'com.ubuntu.update-manager' b'first-run' b'false'
   b'com.ubuntu.update-manager' b'window-width' b'484'
   b'com.ubuntu.update-manager' b'launch-time' b'int64 1519456233'
  InstallationDate: Installed on 2017-02-12 (377 days ago)
  InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719)
  InterpreterPath: /usr/bin/python3.5
  PackageArchitecture: all
  ProcEnviron:
   PATH=(custom, user)
   SHELL=/bin/bash
   LANG=en_AU.UTF-8
   LANGUAGE=en_AU:en
   XDG_RUNTIME_DIR=<set>
  SourcePackage: update-manager
  UpgradeStatus: No upgrade log present (probably fresh install)

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