[Bug 1670291] Re: Landscape: Upgrade 14.04.5 to 16.04.2 fails unable to reboot

[Damiön la Bagh]

So physically at the machine it was only possible to log into the
command prompt. There is no graphical interface available.

To top it off

Network manager was stopped! Not very good for network-manager to be
stopped right after an upgrade.

sudo service network-manager restart

started the network, where I could resume fixing the computer over ssh.

sudo apt install -f

is my first course of action.

-- 
You received this bug notification because you are a member of Ubuntu
Foundations Bugs, which is subscribed to systemd in Ubuntu.
https://bugs.launchpad.net/bugs/1670291

Title:
  Landscape: Upgrade 14.04.5 to 16.04.2 fails unable to reboot

Status in landscape-client package in Ubuntu:
  Fix Committed
Status in systemd package in Ubuntu:
  Fix Released
Status in landscape-client source package in Xenial:
  Confirmed
Status in systemd source package in Xenial:
  Fix Released
Status in landscape-client source package in Bionic:
  New
Status in systemd source package in Bionic:
  In Progress
Status in landscape-client source package in Cosmic:
  Fix Committed
Status in systemd source package in Cosmic:
  Fix Released

Bug description:
  https://github.com/systemd/systemd/pull/10061

  [Impact]

   * When logind is not available, shutdown command fails to schedule a
  shutdown, and despite its intentions to immediately shutdown, does not
  do so.

  [Test Case]

    sudo systemctl mask systemd-logind.service
    sudo systemctl stop systemd-logind.service
    shutdown +1

  The expectation is that system goes to shutdown.

  It is buggy if the system remains up - i.e. command returns to shell
  with exit code 1.

  [Regression Potential]

   * It is a corner case to run against systemd-shim logind / or logind
  not otherwise available. The function still performs a clean-shutdown,
  and should not cause loss of work.

  [Other Info]
   
   * Original bug report, running against systemd-shim/systemd-service post trusty->xenial upgrade, pre-reboot.

  
  Used Landscape (Paid Canonical Subscription) to upgrade one of my machines.

  Landscape only shows "In Progress" for more than 8 hours now and asked
  for a reboot of the machine in a second alert.

  In the reboot attempt I get the message:
  =========================
  Failed to set wall message, ignoring: Method "SetWallMessage" with signature "sb" on interface "org.freedesktop.login1.Manager" doesn't exist
  Failed to call ScheduleShutdown in logind, proceeding with immediate shutdown: Method "ScheduleShutdown" with signature "st" on interface "org.freedesktop.login1.Manager" doesn't exist
  =========================

  Steps to reproduce:
  * Fully updated 14.04.5 machine
  * Open Landscape
  * Choose the machine
  * Choose Packages
  * This computer can be upgraded to a newer release
  * Apply
  * Wait 2 hours
  * Alert comes in a seperate Landscape message Machine is ready for reboot
  * Choose Info... Power
  * Deliver to selected computers as soon as possible
  * Error message

  I found this thread on reddit about this issue maybe the solution can be built into the upgrade script
  https://www.reddit.com/r/linuxquestions/comments/4wy3go/trying_to_run_as_user_instance_but_the_system_has/

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/landscape-client/+bug/1670291/+subscriptions