[Bug 1751421] Re: software updater causes mouse buttons to stop working

Humphrey van Polanen Petel 1751421 at bugs.launchpad.net
Thu Oct 4 23:51:45 UTC 2018


A major problem for Ubuntu (and I guess for Linux system in general) is
that they have a steep learning curve for user coming from a Windows
environment.

I add that, after all those years, LibreOffice is still not compatible
with the DOCX ISO-standard, which (at least for me) is a reason to stay
with MS-Office.

I further add that Ubuntu's user interface is rough and inconsistent.
Rough in the sense that the various programs and utilities vary
(greatly) in their ease of use and inconsistent in the sense that they
vary (infuriatingly) in their implementation of menus.

What I am asking is "please try to see things from a user's
perspective".  I feel that the importance of this bug should be just
below critical.

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https://bugs.launchpad.net/bugs/1751421

Title:
  software updater causes mouse buttons to stop working

Status in update-manager package in Ubuntu:
  Triaged

Bug description:
  I start Software Updater and after it has done its job it wants me to click one of <settings>. <restart later> and <restart now>, but the mouse buttons do not respond anymore, though the keyboard is able to access those buttons.
  I am able to click one of the icons on the taskbar.  

  Note that this occurs intermittently and has been occurring for a few
  months now.

  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: update-manager 1:16.04.12
  ProcVersionSignature: Ubuntu 4.4.0-116.140-generic 4.4.98
  Uname: Linux 4.4.0-116-generic x86_64
  ApportVersion: 2.20.1-0ubuntu2.15
  Architecture: amd64
  CurrentDesktop: Unity
  Date: Sat Feb 24 18:11:24 2018
  ExecutablePath: /usr/bin/update-manager
  GsettingsChanges:
   b'com.ubuntu.update-manager' b'show-details' b'true'
   b'com.ubuntu.update-manager' b'first-run' b'false'
   b'com.ubuntu.update-manager' b'window-width' b'484'
   b'com.ubuntu.update-manager' b'launch-time' b'int64 1519456233'
  InstallationDate: Installed on 2017-02-12 (377 days ago)
  InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719)
  InterpreterPath: /usr/bin/python3.5
  PackageArchitecture: all
  ProcEnviron:
   PATH=(custom, user)
   SHELL=/bin/bash
   LANG=en_AU.UTF-8
   LANGUAGE=en_AU:en
   XDG_RUNTIME_DIR=<set>
  SourcePackage: update-manager
  UpgradeStatus: No upgrade log present (probably fresh install)

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