[Bug 1802570] Re: Grub install fails on Apollo Lake Tablet PC

[Joey van Hummel]

** Description changed:

  When installing ubuntu 18.10 on my tablet-PC, the grub installer causes
  kernel messages to appear and then hangs indefinitely. I've done some
  research and found that Grub apparently doesn't play well with Apollo
  Lake based (tablet) PC's, but can't find a bug report on here.
  
  I've used the "sudo ubuntu-bug -w" command to report this bug. I realise
  this is probably not a lot to go on, but I'm not afraid to get a little
  hands-on and do more investigative work per your instructions /
  suggestions.
  
  As a sidenote, I also tried installing Elementary OS, which runs into
  the same issue but at least reports that there was an issue. Ubiquity on
- 18.10 simply hangs flat out.
+ 18.10 simply hangs flat out. The UI is still responsive, but the install
+ process will have stalled.
  
  ProblemType: Bug
  DistroRelease: Ubuntu 18.10
  Package: ubiquity 18.10.12
  ProcVersionSignature: Ubuntu 4.18.0-10.11-generic 4.18.12
  Uname: Linux 4.18.0-10-generic x86_64
  ApportVersion: 2.20.10-0ubuntu13
  Architecture: amd64
  CasperVersion: 1.399
  Date: Fri Nov  9 18:55:25 2018
  ExecutablePath: /usr/lib/ubiquity/bin/ubiquity
  InstallCmdLine: BOOT_IMAGE=/casper/vmlinuz file=/cdrom/preseed/ubuntu.seed boot=casper quiet splash ---
  InterpreterPath: /usr/bin/python3.6
  LiveMediaBuild: Ubuntu 18.10 "Cosmic Cuttlefish" - Release amd64 (20181017.3)
  ProcEnviron:
-  TERM=unknown
-  PATH=(custom, no user)
-  XDG_RUNTIME_DIR=<set>
-  LANG=C.UTF-8
-  SHELL=/bin/bash
+  TERM=unknown
+  PATH=(custom, no user)
+  XDG_RUNTIME_DIR=<set>
+  LANG=C.UTF-8
+  SHELL=/bin/bash
  Python3Details: /usr/bin/python3.6, Python 3.6.7rc1, python3-minimal, 3.6.6-1
  PythonDetails: N/A
  SourcePackage: grub-installer
  UpgradeStatus: No upgrade log present (probably fresh install)

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https://bugs.launchpad.net/bugs/1802570

Title:
  Grub install fails on Apollo Lake Tablet PC

Status in grub-installer package in Ubuntu:
  New

Bug description:
  When installing ubuntu 18.10 on my tablet-PC, the grub installer
  causes kernel messages to appear and then hangs indefinitely. I've
  done some research and found that Grub apparently doesn't play well
  with Apollo Lake based (tablet) PC's, but can't find a bug report on
  here.

  I've used the "sudo ubuntu-bug -w" command to report this bug. I
  realise this is probably not a lot to go on, but I'm not afraid to get
  a little hands-on and do more investigative work per your instructions
  / suggestions.

  As a sidenote, I also tried installing Elementary OS, which runs into
  the same issue but at least reports that there was an issue. Ubiquity
  on 18.10 simply hangs flat out. The UI is still responsive, but the
  install process will have stalled.

  ProblemType: Bug
  DistroRelease: Ubuntu 18.10
  Package: ubiquity 18.10.12
  ProcVersionSignature: Ubuntu 4.18.0-10.11-generic 4.18.12
  Uname: Linux 4.18.0-10-generic x86_64
  ApportVersion: 2.20.10-0ubuntu13
  Architecture: amd64
  CasperVersion: 1.399
  Date: Fri Nov  9 18:55:25 2018
  ExecutablePath: /usr/lib/ubiquity/bin/ubiquity
  InstallCmdLine: BOOT_IMAGE=/casper/vmlinuz file=/cdrom/preseed/ubuntu.seed boot=casper quiet splash ---
  InterpreterPath: /usr/bin/python3.6
  LiveMediaBuild: Ubuntu 18.10 "Cosmic Cuttlefish" - Release amd64 (20181017.3)
  ProcEnviron:
   TERM=unknown
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=C.UTF-8
   SHELL=/bin/bash
  Python3Details: /usr/bin/python3.6, Python 3.6.7rc1, python3-minimal, 3.6.6-1
  PythonDetails: N/A
  SourcePackage: grub-installer
  UpgradeStatus: No upgrade log present (probably fresh install)

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