[Bug 1802529] Re: insufficient/wrong info in diagnostic

david braun 1802529 at bugs.launchpad.net
Fri Nov 9 14:53:23 UTC 2018


Discovered that the cause was because

    Repository 'http://dl.google.com/linux/chrome/deb stable Release'
changed its 'Origin' value from 'Google, Inc.' to 'Google LLC'

and apt is asking (on behalf of google) for me to accept this change.
Telling me to check my connection is so misleading! Why not tell me that
apt returned an error and I should try running apt manually!!!

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https://bugs.launchpad.net/bugs/1802529

Title:
  insufficient/wrong info in diagnostic

Status in update-manager package in Ubuntu:
  New

Bug description:
  When starting the update-manager manually I get a diagnostic saying

      Failed to download repository information
      Check your internet connection

  Two things are wrong with this diagnostic

      1. There isn't enough information for me to discover the cause.
      2. It's a lie.

  There is nothing wrong with my internet connection because the update-
  manager has successfully downloaded information from several
  repositories by the time this diagnostic occurs. Telling me to check
  my internet connection is not the right suggestion.

  There is enough information for me to figure out what is causing this
  error. The location of a log ("see xxxx for more information") or the
  URL that caused the problem would have been more helpful. This happens
  rarely enough that I don't remember if or where logs for the update-
  manager exist.

  BTW - the man page for update-manager mentions "aptitude" don't you
  mean "apt"?

  $ lsb_release -rd
  Description:	Ubuntu 18.04.1 LTS
  Release:	18.04
  $ apt-cache policy update-manager
  update-manager:
    Installed: 1:18.04.11.6
    Candidate: 1:18.04.11.6
    Version table:
   *** 1:18.04.11.6 500
          500 http://us.archive.ubuntu.com/ubuntu bionic-updates/main amd64 Packages
          500 http://us.archive.ubuntu.com/ubuntu bionic-updates/main i386 Packages
          100 /var/lib/dpkg/status
       1:18.04.11 500
          500 http://us.archive.ubuntu.com/ubuntu bionic/main amd64 Packages
          500 http://us.archive.ubuntu.com/ubuntu bionic/main i386 Packages

  EXPECTED
  The manager not to trip over any repositories and suggest updates (if any)

  Happened
  Useless diagnostic about a bad internet connection.

  ProblemType: Bug
  DistroRelease: Ubuntu 18.04
  Package: update-manager 1:18.04.11.6
  ProcVersionSignature: Ubuntu 4.15.0-38.41-generic 4.15.18
  Uname: Linux 4.15.0-38-generic x86_64
  ApportVersion: 2.20.9-0ubuntu7.4
  Architecture: amd64
  CurrentDesktop: ubuntu:GNOME
  Date: Fri Nov  9 09:25:01 2018
  EcryptfsInUse: Yes
  GsettingsChanges:
   b'com.ubuntu.update-manager' b'show-details' b'true'
   b'com.ubuntu.update-manager' b'window-height' b'492'
   b'com.ubuntu.update-manager' b'first-run' b'false'
   b'com.ubuntu.update-manager' b'window-width' b'1050'
   b'com.ubuntu.update-manager' b'launch-time' b'int64 1541773302'
  InstallationDate: Installed on 2018-01-30 (282 days ago)
  InstallationMedia: Ubuntu 16.04.3 LTS "Xenial Xerus" - Release amd64 (20170801)
  PackageArchitecture: all
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: update-manager
  UpgradeStatus: Upgraded to bionic on 2018-07-11 (121 days ago)

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