[Bug 1802232] [NEW] I get a message stating "Sorry there was a problem." It then asks me to give root password. This appears randomly with no apps or shell opened and no update happening that I'm aware of.

[brad moore]

Public bug reported:

Message stating there was a problem appears giving the option to report.
It then requires password.

ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: ubuntu-release-upgrader-core 1:18.04.27
ProcVersionSignature: Ubuntu 4.15.0-36.39-generic 4.15.18
Uname: Linux 4.15.0-36-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.20.9-0ubuntu7.4
Architecture: amd64
CrashDB: ubuntu
CurrentDesktop: ubuntu:GNOME
Date: Wed Nov  7 23:02:20 2018
InstallationDate: Installed on 2018-01-16 (295 days ago)
InstallationMedia: Ubuntu 16.04.3 LTS "Xenial Xerus" - Release amd64 (20170801)
PackageArchitecture: all
ProcEnviron:
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
SourcePackage: ubuntu-release-upgrader
Symptom: dist-upgrade
UpgradeStatus: No upgrade log present (probably fresh install)
VarLogDistupgradeAptlog:
 Log time: 2018-10-07 17:02:52.123671
 Starting pkgProblemResolver with broken count: 0
 Starting 2 pkgProblemResolver with broken count: 0
 Done

** Affects: ubuntu-release-upgrader (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug bionic dist-upgrade

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https://bugs.launchpad.net/bugs/1802232

Title:
  I get a message stating "Sorry there was a problem." It then asks me
  to give root password.  This appears randomly with no apps or shell
  opened and no update happening that I'm aware of.

Status in ubuntu-release-upgrader package in Ubuntu:
  New

Bug description:
  Message stating there was a problem appears giving the option to
  report.  It then requires password.

  ProblemType: Bug
  DistroRelease: Ubuntu 18.04
  Package: ubuntu-release-upgrader-core 1:18.04.27
  ProcVersionSignature: Ubuntu 4.15.0-36.39-generic 4.15.18
  Uname: Linux 4.15.0-36-generic x86_64
  NonfreeKernelModules: nvidia_modeset nvidia
  ApportVersion: 2.20.9-0ubuntu7.4
  Architecture: amd64
  CrashDB: ubuntu
  CurrentDesktop: ubuntu:GNOME
  Date: Wed Nov  7 23:02:20 2018
  InstallationDate: Installed on 2018-01-16 (295 days ago)
  InstallationMedia: Ubuntu 16.04.3 LTS "Xenial Xerus" - Release amd64 (20170801)
  PackageArchitecture: all
  ProcEnviron:
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: ubuntu-release-upgrader
  Symptom: dist-upgrade
  UpgradeStatus: No upgrade log present (probably fresh install)
  VarLogDistupgradeAptlog:
   Log time: 2018-10-07 17:02:52.123671
   Starting pkgProblemResolver with broken count: 0
   Starting 2 pkgProblemResolver with broken count: 0
   Done

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