[Bug 1802206] [NEW] installation fails during file copy

[bill bingham]

Public bug reported:

i did not look in to detail logs or any further information.  used rufus
to copy the iso installation file to a usb device.  started machine with
usb device.  am able to try ubuntu, but can't complete the installation
from the usb device.

i'm able to attach syslog.  how do i attach multiple files, so that i
can attach portman?

ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: ubiquity 18.04.14.6
ProcVersionSignature: Ubuntu 4.15.0-29.31-generic 4.15.18
Uname: Linux 4.15.0-29-generic x86_64
ApportVersion: 2.20.9-0ubuntu7.2
Architecture: amd64
CasperVersion: 1.394
CurrentDesktop: ubuntu:GNOME
Date: Wed Nov  7 18:48:07 2018
InstallCmdLine: file=/cdrom/preseed/ubuntu.seed boot=casper initrd=/casper/initrd.lz quiet splash --- maybe-ubiquity
LiveMediaBuild: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725)
ProcEnviron:
 LANGUAGE=en_US.UTF-8
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 LC_NUMERIC=C.UTF-8
SourcePackage: ubiquity
UpgradeStatus: No upgrade log present (probably fresh install)

** Affects: ubiquity (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug bionic ubiquity-18.04.14.6 ubuntu

** Attachment added: "able to attach syslog"
   https://bugs.launchpad.net/bugs/1802206/+attachment/5210152/+files/syslog

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https://bugs.launchpad.net/bugs/1802206

Title:
  installation fails during file copy

Status in ubiquity package in Ubuntu:
  New

Bug description:
  i did not look in to detail logs or any further information.  used
  rufus to copy the iso installation file to a usb device.  started
  machine with usb device.  am able to try ubuntu, but can't complete
  the installation from the usb device.

  i'm able to attach syslog.  how do i attach multiple files, so that i
  can attach portman?

  ProblemType: Bug
  DistroRelease: Ubuntu 18.04
  Package: ubiquity 18.04.14.6
  ProcVersionSignature: Ubuntu 4.15.0-29.31-generic 4.15.18
  Uname: Linux 4.15.0-29-generic x86_64
  ApportVersion: 2.20.9-0ubuntu7.2
  Architecture: amd64
  CasperVersion: 1.394
  CurrentDesktop: ubuntu:GNOME
  Date: Wed Nov  7 18:48:07 2018
  InstallCmdLine: file=/cdrom/preseed/ubuntu.seed boot=casper initrd=/casper/initrd.lz quiet splash --- maybe-ubiquity
  LiveMediaBuild: Ubuntu 18.04.1 LTS "Bionic Beaver" - Release amd64 (20180725)
  ProcEnviron:
   LANGUAGE=en_US.UTF-8
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
   LC_NUMERIC=C.UTF-8
  SourcePackage: ubiquity
  UpgradeStatus: No upgrade log present (probably fresh install)

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