[Bug 1766542] Re: Installation blocks when the machine is behind a proxy server

Steve Langasek steve.langasek at canonical.com
Mon May 14 20:24:27 UTC 2018


Robert, can you please provide complete steps to reproduce this bug?  My
understanding from discussion elsewhere that this is specific to oem-
config mode; is that correct?

If your network is incorrectly configured and you have a route to the
Internet but traffic is dropped, it is expected that an initial
connection to the apt mirror will have to hit a tcp connection timeout
(by default, ~128 seconds); so that might qualify as "several minutes".
What behavior are you seeing that is "too long", and how long do you
expect this to take?

** Changed in: ubiquity (Ubuntu)
       Status: New => Incomplete

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https://bugs.launchpad.net/bugs/1766542

Title:
  Installation blocks when the machine is behind a proxy server

Status in OEM Priority Project:
  Confirmed
Status in apt package in Ubuntu:
  New
Status in ubiquity package in Ubuntu:
  Incomplete
Status in apt source package in Bionic:
  New
Status in ubiquity source package in Bionic:
  New

Bug description:
  When the machine is behind a proxy server, the installation will block
  for a while (several minutes) to retrieve the package lists. The
  timeouts are too long and makes user feels the machine may have some
  problems.

  The symptom is similar with bug #14599, but it seems the apt-setup
  module was rewritten.

  Another method to trigger this issue is to make the machine cannot
  access to the Internet, for instance: a wrong gateway.

  Image: 16.04

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