[Bug 1769039] Comment bridged from LTC Bugzilla

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Sat May 12 09:40:37 UTC 2018


------- Comment From indira.priya at in.ibm.com 2018-05-12 05:33 EDT-------
(In reply to comment #24)
> Right vorlon.
> Actually this report is a bit unclear : 2 types of systems were tried :
> WitherSpoon system as well as VM with 2 installation methods :  netboot and
> cdrom .
>
> It's reported that it failed with netboot then succeeded later on (so I
> suspected some driver udeb not downloaded/available at this point).
> But then Chethan reported : "The things are not working still w.r.t boslcp3
> KVM guest. We tried to define a new guest and used both net/cdrom install
> method, it did not succeed"
> which I tried (VM/cdrom) and this worked for me.
>
> So Indira/Chethan, to avoid network issues or daily netboot instabilities,
> could you please try the cdrom
> installation method, and let us know (in particular on a VM, which I can
> more easily reproduce here) ?
> typically boslcp3g1 xml and cdrom installation.
>
> Compared to what I tried, in your qemu guest boslcp3g1 xml, the disk devices
> specified point to
> /dev/disk/by-id/dm-uuid-part[1-3]-mpath-3600507680183050d28000000000002a4
> and whether the bus is virtio or scsi, both should be supported : in this
> case the disks are seen through the VM's controller not the host which is
> supported by the bionic iso from my tests : I tried both configurations and
> they worked : disks are seen.
> Now it's just that with scsi, a multipath device is detected directly, which
> was not the case with virtio, but disks are still seen (maybe I miss some
> more configuration).
>
> Here are my virtio and scsi xml as well

Hi Federic,

I am facing issues with netboot installation on kvm guests, example
boslcp3g1 guest which is using SAN disk (mulitpath disks).I have tried
CDROM installation & installer is able to detect the disks properly.

To recreate the issue we can go with boslcp3g1 guest. Currently boslcp3
host is running with 4 guests already. Will try to bring down one guest
& work on recreation using boslcp3g1 guest.

Regards,
Indira

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https://bugs.launchpad.net/bugs/1769039

Title:
  Ubuntu1804 installer is not able to detect SAN disks(mulitpath disks)
  with 'No disk drive was detected' message.

Status in The Ubuntu-power-systems project:
  New
Status in debian-installer package in Ubuntu:
  Incomplete

Bug description:
  Problem Description:
  ===================
  Ubuntu1804 installer is not able to detect SAN disks(mulitpath disks) with 'No disk drive was detected' message.

  Steps to re-create:
  ==================

  > on Witherspoon test system, tried to install latest ubuntu1804 build
  using netboot install.

  > Selected appropriate fields and then when it entres detect disk
  screen

  > It throws below messgae

  
    lqqqqqqqqqqqqqqqqqqqqqqqqqqu [!] Detect disks tqqqqqqqqqqqqqqqqqqqqqqqqqqqk
    x                                                                         x
    x No disk drive was detected. If you know the name of the driver needed   x
    x by your disk drive, you can select it from the list.                    x
    x                                                                         x
    x Driver needed for your disk drive:                                      x
    x                                                                         x
    x                     continue with no disk drive                         x
    x                     login to iSCSI targets                              x
    x                     cryptoloop                                          x
    x                     ipr                                                 x
    x                     virtio_scsi                                         x
    x                     none of the above                                   x
    x                                                                         x
    x     <Go Back>                                                           x
    x                                                                         x
    mqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqqj

  > Installer not able to detect the SAN disk(mulitpath disks) and so
  not able to proceed with installation.

  > Unable to proceed with ubutnu1804 installation as installer not able
  to detect the disk (SAN disks) using netboot install method

  > Attached /var/log/syslog messages from installer

  Attached /var/log/syslog files from installer shell prompt

  == Comment: #13 - Frederic Bonnard <FREDERIC at fr.ibm.com> - 2018-04-30 09:00:21 ==
  Hi,
  - did you install install with "disk-detect/multipath/enable=true" ? ( https://help.ubuntu.com/lts/serverguide/multipath-setting-up-dm-multipath.html.en )
  - check /var/log/syslog to see you didn't fail to download any udeb related to disk management and make sure there isn't any error .
  - check availability of disks with lsblk or "find /dev/disk/ -ls"

  F.

  == Comment: #14 - INDIRA P. JOGA <indira.priya at in.ibm.com> - 2018-05-02 04:55:55 ==
  (In reply to comment #12)
  > Hi Indira, thanks for the bug. I have some questions I would like to
  > understand better:
  > 
  > What are the device subsystem that this disks are connected to? Is it a
  > Fibre Channel connection?
  > 
  > Do you have explicit two connections to the same disk? I.e, you would see
  > two disks that the multipathd would need to detect that they are the same,
  > or, your subsystem would handle the multi path configuration? 
  > 
  > How many disks do you have?

  Hi Breno,

  System has both SAS card  with mulitpath & SAN card with mulitpath.
  Yes we have two connections to same disk. 

  FYI -

  SAN -
  mpathb (3600507680183050d28000000000002a3) dm-1 IBM,2145
  size=100G features='1 queue_if_no_path' hwhandler='0' wp=rw
  |-+- policy='service-time 0' prio=50 status=active
  | |- 2:0:1:1  sdaa 65:160 active ready running
  | `- 3:0:1:1  sdag 66:0   active ready running
  `-+- policy='service-time 0' prio=10 status=enabled
    |- 2:0:0:1  sdx  65:112 active ready running
    `- 3:0:0:1  sdad 65:208 active ready running

  SAS -
  mpathl (35000c50076564663) dm-35 IBM,ST300MP0064
  size=279G features='0' hwhandler='0' wp=rw
  |-+- policy='service-time 0' prio=1 status=active
  | `- 1:0:8:0  sdi  8:128  active ready running
  `-+- policy='service-time 0' prio=1 status=enabled
    `- 1:0:19:0 sds  65:32  active ready running

  == Comment: #15 - INDIRA P. JOGA <indira.priya at in.ibm.com> - 2018-05-02 05:01:21 ==
  (In reply to comment #13)
  > Hi,
  > - did you install install with "disk-detect/multipath/enable=true" ? (
  > https://help.ubuntu.com/lts/serverguide/multipath-setting-up-dm-multipath.
  > html.en )
  > - check /var/log/syslog to see you didn't fail to download any udeb related
  > to disk management and make sure there isn't any error .
  > - check availability of disks with lsblk or "find /dev/disk/ -ls"
  > 
  > F.

  Yes i have tried both with multipath enable true & without multipath
  in both cases it failed. when problem reported guest has 3 disks and
  still not able to detect those disks.

  == Comment: #19 - Breno Leitao <brenohl at br.ibm.com> - 2018-05-03 09:02:54 ==
  Let's get this mirrored to canonical for their awareness.

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