[Bug 1724406] Re: Installation on an Acer Travelmate Spin B1 hangs during grub package

Highskillcharly gabriel_charly_e at t-online.de
Tue May 8 08:19:33 UTC 2018


*** This bug is a duplicate of bug 1767703 ***
    https://bugs.launchpad.net/bugs/1767703

I do not believe this bug is a duplicate of 1767703.
There are no python exceptions and no "GrubInstaller failed with code", the installation
simply hangs and the kernel oopses while accessing the efi.

Also non of the mentioned fixes actually work here, the spin b1 can not
boot in legacy mode AFAICT.

I eventually got it to work by disabling secure boot and adding noefi
the the boot command line options[1] in grub just bevore starting the
instalation.

Hit "e" on the install opition, add "noefi" before the "quiet splash"
stuff.

[1]
https://github.com/torvalds/linux/commit/fb834c7acc5e140cf4f9e86da93a66de8c0514da

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https://bugs.launchpad.net/bugs/1724406

Title:
  Installation on an Acer Travelmate Spin B1 hangs during grub package

Status in grub-installer package in Ubuntu:
  Confirmed

Bug description:
  Attempted installation of Ubuntu 16.04.3 on an Acer Travelmate Spin
  B1. It appears to hang during installation of the grub package (it's
  difficult to tell due to the lack of a storage indicator light on the
  laptop, but after waiting quarter of an hour with no change in the
  process I figured a hang was a safe assumption). Digging into the
  process tree indicated that the grub package was attempting to run:

  cat /sys/firmware/efi/vars/OsIndicationsSupported-8be4df61-93ca-11d2
  -aa0d-00e098032b8c/data

  And this appears to hang on this platform (I attempted it manually
  from a terminal). I killed the offending command (with sudo kill
  <pid>) to see if the installer would eventually determine things had
  gone wrong and quit sensibly. It eventually did, but only after a few
  more "sudo kill" operations on various hung processes. I'd assume this
  is down to something horribly strange about Acer's UEFI setup which
  I'll spend tomorrow googling!

  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: ubiquity 2.21.63.4 [modified: lib/partman/automatically_partition/question]
  ProcVersionSignature: Ubuntu 4.10.0-28.32~16.04.2-generic 4.10.17
  Uname: Linux 4.10.0-28-generic x86_64
  ApportVersion: 2.20.1-0ubuntu2.10
  Architecture: amd64
  CasperVersion: 1.376.2
  Date: Wed Oct 18 00:03:23 2017
  InstallCmdLine: BOOT_IMAGE=/casper/vmlinuz.efi file=/cdrom/preseed/ubuntu.seed boot=casper quiet splash ---
  LiveMediaBuild: Ubuntu 16.04.3 LTS "Xenial Xerus" - Release amd64 (20170801)
  ProcEnviron:
   LANGUAGE=en_GB.UTF-8
   PATH=(custom, no user)
   LANG=en_GB.UTF-8
   SHELL=/bin/bash
  SourcePackage: grub-installer
  UpgradeStatus: No upgrade log present (probably fresh install)

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