[Bug 1752440] Re: Lshw incorrectly detects amount of RAM in system

Douglas 1752440 at bugs.launchpad.net
Mon Mar 5 16:47:11 UTC 2018


Attached is the latest lshw.log from lshw version B.02.18.76. Looks like
its getting the right DIMM size (64GB each).

** Attachment added: "lshw.log"
   https://bugs.launchpad.net/maas/+bug/1752440/+attachment/5070076/+files/lshw.log

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Title:
  Lshw incorrectly detects amount of RAM in system

Status in MAAS:
  Invalid
Status in lshw package in Ubuntu:
  New

Bug description:
  When commissioning our new servers, we are only seeing 50% of the
  memory show up in the MaasUI. Looking at lshw, it looks like only 12
  of the 24 DIMMs are listed (we see 384GB but we have 768GB).
  Everything else seems to be fine, number of cores, disks, etc... When
  running free on the machine, we get the expected amount of RAM (768GB)

  Current:
  384GB

  Expecting
  768GB

  root at maas:~# dpkg -l '*maas*'
  Desired=Unknown/Install/Remove/Purge/Hold
  | Status=Not/Inst/Conf-files/Unpacked/halF-conf/Half-inst/trig-aWait/Trig-pend
  |/ Err?=(none)/Reinst-required (Status,Err: uppercase=bad)
  ||/ Name                    Version          Architecture     Description
  +++-=======================-================-================-===================================================
  ii  maas                    2.3.0-6434-gd354 all              "Metal as a Service" is a physical cloud and IPAM
  ii  maas-cli                2.3.0-6434-gd354 all              MAAS client and command-line interface
  un  maas-cluster-controller <none>           <none>           (no description available)
  ii  maas-common             2.3.0-6434-gd354 all              MAAS server common files
  ii  maas-dhcp               2.3.0-6434-gd354 all              MAAS DHCP server
  ii  maas-dns                2.3.0-6434-gd354 all              MAAS DNS server
  ii  maas-proxy              2.3.0-6434-gd354 all              MAAS Caching Proxy
  ii  maas-rack-controller    2.3.0-6434-gd354 all              Rack Controller for MAAS
  ii  maas-region-api         2.3.0-6434-gd354 all              Region controller API service for MAAS
  ii  maas-region-controller  2.3.0-6434-gd354 all              Region Controller for MAAS
  un  maas-region-controller- <none>           <none>           (no description available)
  un  python-django-maas      <none>           <none>           (no description available)
  un  python-maas-client      <none>           <none>           (no description available)
  un  python-maas-provisionin <none>           <none>           (no description available)
  ii  python3-django-maas     2.3.0-6434-gd354 all              MAAS server Django web framework (Python 3)
  ii  python3-maas-client     2.3.0-6434-gd354 all              MAAS python API client (Python 3)
  ii  python3-maas-provisioni 2.3.0-6434-gd354 all              MAAS server provisioning libraries (Python 3)

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