[Bug 1775963] [NEW] Trying to install Ubuntu 16.04 and getting grub-install error

[Osei David Andrews-Hutchinson]

Public bug reported:

Trying to install Ubuntu 16.04 and during the time grub is being
installed, receive error "Executing 'grub-install /dev/sda' failed". I
have tried many of the solutions on-line (askubuntu, ubuntu wiki, etc.)
and have not been able to get around the problem. Event tried to install
18.04, but installer freezes as it's trying to do a grub-mount.

I have a HP Pavilion 15-cc055od Intel Core i7-7500U 2.7 GHz that is
already running Windows 10 Home (trying to set it up for dual boot); 8GB
Ram 1TB disk

Please advise...

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: ubiquity 2.21.63.6
ProcVersionSignature: Ubuntu 4.13.0-36.40~16.04.1-generic 4.13.13
Uname: Linux 4.13.0-36-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.15
Architecture: amd64
CasperVersion: 1.376.2
Date: Fri Jun  8 20:27:47 2018
InstallCmdLine: BOOT_IMAGE=/casper/vmlinuz.efi file=/cdrom/preseed/ubuntu.seed boot=casper only-ubiquity quiet splash ---
LiveMediaBuild: Ubuntu 16.04.4 LTS "Xenial Xerus" - Release amd64 (20180228)
ProcEnviron:
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
SourcePackage: grub-installer
UpgradeStatus: No upgrade log present (probably fresh install)

** Affects: grub-installer (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug ubiquity-2.21.63.6 ubuntu xenial

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https://bugs.launchpad.net/bugs/1775963

Title:
  Trying to install Ubuntu 16.04 and getting grub-install error

Status in grub-installer package in Ubuntu:
  New

Bug description:
  Trying to install Ubuntu 16.04 and during the time grub is being
  installed, receive error "Executing 'grub-install /dev/sda' failed". I
  have tried many of the solutions on-line (askubuntu, ubuntu wiki,
  etc.) and have not been able to get around the problem. Event tried to
  install 18.04, but installer freezes as it's trying to do a grub-
  mount.

  I have a HP Pavilion 15-cc055od Intel Core i7-7500U 2.7 GHz that is
  already running Windows 10 Home (trying to set it up for dual boot);
  8GB Ram 1TB disk

  Please advise...

  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: ubiquity 2.21.63.6
  ProcVersionSignature: Ubuntu 4.13.0-36.40~16.04.1-generic 4.13.13
  Uname: Linux 4.13.0-36-generic x86_64
  ApportVersion: 2.20.1-0ubuntu2.15
  Architecture: amd64
  CasperVersion: 1.376.2
  Date: Fri Jun  8 20:27:47 2018
  InstallCmdLine: BOOT_IMAGE=/casper/vmlinuz.efi file=/cdrom/preseed/ubuntu.seed boot=casper only-ubiquity quiet splash ---
  LiveMediaBuild: Ubuntu 16.04.4 LTS "Xenial Xerus" - Release amd64 (20180228)
  ProcEnviron:
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
  SourcePackage: grub-installer
  UpgradeStatus: No upgrade log present (probably fresh install)

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