[Bug 1780731] Re: USB Mouse stopped working. Tried live image of lates Ubuntu on same machine and same result.

[Mario Limonciello]

Thanks for confirming it's a HW issue.

** Changed in: fwupd (Ubuntu)
       Status: New => Invalid

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Title:
  USB Mouse stopped working.  Tried live image of lates Ubuntu on same
  machine and same result.

Status in fwupd package in Ubuntu:
  Invalid

Bug description:
  I had already filed bug 1780391 and was asked to try 18.04 instead of
  16.04 to see if the problem was repeatable.  I seem to have the same
  symptoms as with 16.04.

  First thing this morning I logged into Ubuntu 16.04 and noticed that
  my mouse worked at the login prompt but not once I had logged in.  As
  before I have a R.A.T.7 CYBORG Dynnamic Ergonomics mouse and a more
  generic Sum Vision Optical Mouse plugged into my PC.  I then restarted
  the PC and noticed while in the BIOS Boot menu that neither mouse
  worked there, until I moved one mouse onto a different surface.

  It seems that the Sum Vision mouse will not sense movement on my desk
  any longer.  When placed on the back of a Black n' Red hard cover note
  book the Sum Vision mouse will move the pointer again.  On neither
  surface will the RAT 7 work.  Clicking and mouse wheel scrolling seem
  fine on both mice.

  As already mentioned on bug #1780391 both mouse were working fine
  before Friday.  Unless a new cleaning fluid is being used on these
  office desks or some hardware has failed, I cannot explain the change
  in behaviour.  I find it hard to believe that I have two intermittent
  mice, especially as the semi-working one is OK on my Windows machine.

  Which lead me to realise I could check both mice on the Windows laptop
  I have.  I get the same behaviour.  The optical motion sensor on the
  CYBORG RAT mouse must have just died.  If it sent some strange
  messages, that might be what caused any observed problems with the
  mouse interafce software in Ubunut.  It is strange that this failed
  part way though use and that I managed to pick up a mouse that does
  not work on my desk (but does work on an identical work surface in the
  next room) but that is the odds I guess.

  Sorry for any confusion.

  ProblemType: Bug
  DistroRelease: Ubuntu 18.04
  Package: fwupd 1.0.6-2
  ProcVersionSignature: Ubuntu 4.15.0-20.21-generic 4.15.17
  Uname: Linux 4.15.0-20-generic x86_64
  ApportVersion: 2.20.9-0ubuntu7
  Architecture: amd64
  CasperVersion: 1.394
  Date: Mon Jul  9 07:19:22 2018
  LiveMediaBuild: Ubuntu 18.04 LTS "Bionic Beaver" - Release amd64 (20180426)
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: fwupd
  UpgradeStatus: No upgrade log present (probably fresh install)

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