[Bug 1778817] Re: release upgrade from xenial to bionic desktop: screen locks itself, password to unlock fails

[Steve Langasek]

syslog search for 'inhibit':

$ zgrep -i inhibit /var/log/syslog.*
/var/log/syslog.5.gz:Jun 26 11:56:40 epona org.freedesktop.Notifications[1961]: ** (notify-osd:2212): WARNING **: dnd_is_idle_inhibited(): got error "No such method 'IsInhibited'"
$

so, not interesting.

/var/log/dist-upgrade/main.log attached.  Critical section is:

2018-06-26 15:30:27,637 DEBUG found components: {'bionic': {'universe', 'multiverse', 'main', 'restricted'}, 'bionic-security': {'universe', 'multiverse', 'main', 'restricted'}, 'bionic-updates': {'universe', 'multiverse', 'main', 'restricted'}}
2018-06-26 15:55:19,566 DEBUG plugins for condition 'StartUpgrade' are '[]'
2018-06-26 15:55:19,567 DEBUG plugins for condition 'bionicStartUpgrade' are '[]'
2018-06-26 15:55:19,567 DEBUG plugins for condition 'from_xenialStartUpgrade' are '[]'
2018-06-26 15:55:19,567 DEBUG quirks: running StartUpgrade
[...]
2018-06-26 15:55:19,571 DEBUG killing update-notifier
2018-06-26 15:55:19,587 DEBUG killing kblueplugd kbluetooth4
2018-06-26 15:55:19,605 DEBUG killing gnome-screensaver
2018-06-26 15:55:19,614 DEBUG setup poke timer for the scrensaver
2018-06-26 15:55:19,626 DEBUG inhibit gnome-session idle
2018-06-26 15:55:19,630 DEBUG apt btrfs snapshots supported: False
2018-06-26 15:55:19,630 INFO cache.commit()
2018-06-26 15:55:19,630 DEBUG failed to SystemUnLock() (E:Not locked) 
2018-06-26 16:17:28,618 DEBUG got a conffile-prompt from dpkg for file: '/etc/ssh/ssh_config'

I'm not sure, could the problem be that the inhibit was not emitted
until long after the last prompt before the upgrade started?

** Attachment added: "main.log"
   https://bugs.launchpad.net/ubuntu/+source/ubuntu-release-upgrader/+bug/1778817/+attachment/5159864/+files/main.log

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https://bugs.launchpad.net/bugs/1778817

Title:
  release upgrade from xenial to bionic desktop: screen locks itself,
  password to unlock fails

Status in compiz package in Ubuntu:
  New
Status in ubuntu-release-upgrader package in Ubuntu:
  Triaged
Status in compiz source package in Bionic:
  New
Status in ubuntu-release-upgrader source package in Bionic:
  Triaged

Bug description:
  During a release upgrade, the screen should not be locked because the
  upgrade of underlying libraries may leave the system in an
  inconsistent state where the process locking the screen may not be
  able to unlock it again.

  There is code in the ubuntu-release-upgrader to handle this
  (DistUpgrade/DistUpgradeQuirks.py:DistUpgradeQuirks._inhibitIdle).

  I have just started a release upgrade of an Ubuntu desktop from xenial
  to bionic with update-manager -d.  After leaving it unattended for a
  while, I came back to find the screen was locked.

  /var/log/auth.log includes messages such as:

  Jun 26 16:00:45 epona compiz: PAM unable to dlopen(pam_unix.so):
  /lib/security/pam_unix.so: cannot open shared object file: No such
  file or directory

  This indicates a problem dlopen()ing the PAM modules (actual path:
  /lib/x86_64-linux-gnu/security/pam_unix.so) because some ABI has
  changed in the system libraries, and the copy loaded into the running
  compiz process does not have the symbols required in order to run this
  module.

  This is the exact reason the screensaver is supposed to be inhibited
  on upgrade.

  This is also why every sensible screensaver spawns a fresh helper
  process to handle the authentication through PAM.  compiz (unity),
  apparently, does not.

  I do not yet know what symbols have changed to cause this failure.
  I'm still investigating that.

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