[Bug 1745350] [NEW] whoopsie id is not unique

Jean-Baptiste Lallement jean-baptiste.lallement at ubuntu.com
Thu Jan 25 10:52:53 UTC 2018


Public bug reported:

The list of reports for a system actually includes reports for several
different systems:

For example in this report:
https://errors.ubuntu.com/oops/374ff29e-fb53-11e7-83ad-fa163e192766
the system has been installed on 2018-01-12 (user is mickymouse)

when you open the list of reports for this system
https://errors.ubuntu.com/user/ca33fcf9202a7f0e2941820648d407f607ae410d3ef3ca17769a2ab321dc8315b82f3e155845ce915e5efca4b9da29b9ef506adc11149c0f7d11e577508c4590

there are several reports which pre-dates the installation. Selecting other reports in the list show different systems. For example this report is from another system:
https://errors.ubuntu.com/oops/a614887e-acad-11e7-b1f8-fa163e839e11

whoopsie uses first tries to use /sys/class/dmi/id/product_uuid then
falls back to other things.

It seems that /sys/class/dmi/id/product_uuid is sometimes a bogus value
e.g.

00020003-0004-0005-0006-000700080009

As seen in http://launchpad.net/bugs/1323081.

ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: whoopsie 0.2.58
ProcVersionSignature: Ubuntu 4.13.0-25.29-generic 4.13.13
Uname: Linux 4.13.0-25-generic x86_64
ApportVersion: 2.20.8-0ubuntu6
Architecture: amd64
CrashReports: 640:1000:114:1986326:2018-01-25 09:03:26.946560382 +0100:2018-01-25 09:03:27.946560382 +0100:/var/crash/_usr_bin_gnome-calculator.1000.crash
CurrentDesktop: ubuntu:GNOME
Date: Thu Jan 25 11:44:49 2018
InstallationDate: Installed on 2013-09-03 (1604 days ago)
InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Alpha amd64 (20130902)
ProcEnviron:
 TERM=screen-256color
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=fr_FR.UTF-8
 SHELL=/bin/bash
RelatedPackageVersions: apport-noui N/A
SourcePackage: whoopsie
UpgradeStatus: No upgrade log present (probably fresh install)

** Affects: whoopsie (Ubuntu)
     Importance: High
         Status: Triaged


** Tags: amd64 apport-bug autoreport-false bionic

** Changed in: whoopsie (Ubuntu)
       Status: New => Triaged

** Changed in: whoopsie (Ubuntu)
   Importance: Undecided => High

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https://bugs.launchpad.net/bugs/1745350

Title:
  whoopsie id is not unique

Status in whoopsie package in Ubuntu:
  Triaged

Bug description:
  The list of reports for a system actually includes reports for several
  different systems:

  For example in this report:
  https://errors.ubuntu.com/oops/374ff29e-fb53-11e7-83ad-fa163e192766
  the system has been installed on 2018-01-12 (user is mickymouse)

  when you open the list of reports for this system
  https://errors.ubuntu.com/user/ca33fcf9202a7f0e2941820648d407f607ae410d3ef3ca17769a2ab321dc8315b82f3e155845ce915e5efca4b9da29b9ef506adc11149c0f7d11e577508c4590

  there are several reports which pre-dates the installation. Selecting other reports in the list show different systems. For example this report is from another system:
  https://errors.ubuntu.com/oops/a614887e-acad-11e7-b1f8-fa163e839e11

  whoopsie uses first tries to use /sys/class/dmi/id/product_uuid then
  falls back to other things.

  It seems that /sys/class/dmi/id/product_uuid is sometimes a bogus
  value e.g.

  00020003-0004-0005-0006-000700080009

  As seen in http://launchpad.net/bugs/1323081.

  ProblemType: Bug
  DistroRelease: Ubuntu 18.04
  Package: whoopsie 0.2.58
  ProcVersionSignature: Ubuntu 4.13.0-25.29-generic 4.13.13
  Uname: Linux 4.13.0-25-generic x86_64
  ApportVersion: 2.20.8-0ubuntu6
  Architecture: amd64
  CrashReports: 640:1000:114:1986326:2018-01-25 09:03:26.946560382 +0100:2018-01-25 09:03:27.946560382 +0100:/var/crash/_usr_bin_gnome-calculator.1000.crash
  CurrentDesktop: ubuntu:GNOME
  Date: Thu Jan 25 11:44:49 2018
  InstallationDate: Installed on 2013-09-03 (1604 days ago)
  InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Alpha amd64 (20130902)
  ProcEnviron:
   TERM=screen-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=fr_FR.UTF-8
   SHELL=/bin/bash
  RelatedPackageVersions: apport-noui N/A
  SourcePackage: whoopsie
  UpgradeStatus: No upgrade log present (probably fresh install)

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