[Bug 596572] Re: update manager and synaptic package manager crashe after entering the root password query

[Simon Quigley]

Thank you for taking the time to report this bug and helping to make
Ubuntu better. However, according to this report, you are not using the
most recent version of this package for your Ubuntu release. Please
upgrade to the most recent version and let us know if you are still
having this issue. Thanks in advance.

** Changed in: update-manager (Ubuntu)
       Status: New => Incomplete

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https://bugs.launchpad.net/bugs/596572

Title:
  update manager and synaptic package manager crashe after entering the
  root password query

Status in update-manager package in Ubuntu:
  Incomplete

Bug description:
  Binary package hint: update-manager

  when i open the update manager to check for updates, click on "check"
  button, then the query of entering the password shows up, after
  entering the password, a new window pops titled "Downloading package
  information" but without anything,, just empty window, and the update
  manager and the new window just remain frozen >as u can see in the
  photo... i am able to kill the update manager via the system monitor,
  but the other window just stays till the end of the gnome session.
  also this happen when synaptic launches, just after i enter the
  password. I am able to update the system and install packages from
  repositories via the terminal normally using the apt-get install and
  the apt-get update/upgrade. this is my first bug report from scratch
  cuz i didnt find a similar bug- or didnt get it..

  Ubuntu 10.04 Lucid Lynx

  using apt-cache policy update-manager:

   Installed: 1:0.134.9
    Candidate: 1:0.134.9
    Version table:
   *** 1:0.134.9 0
          900 http://ubuntu.mirrors.isu.net.sa/ubuntu/ lucid-updates/main Packages
          100 /var/lib/dpkg/status
       1:0.134.7 0
          500 http://ubuntu.mirrors.isu.net.sa/ubuntu/ lucid/main Packages

  synaptic:

   Installed: 1:0.134.9
    Candidate: 1:0.134.9
    Version table:
   *** 1:0.134.9 0
          900 http://ubuntu.mirrors.isu.net.sa/ubuntu/ lucid-updates/main Packages
          100 /var/lib/dpkg/status
       1:0.134.7 0
          500 http://ubuntu.mirrors.isu.net.sa/ubuntu/ lucid/main Packages

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