[Bug 1751378] [NEW] package linux-image-extra-4.4.0-116-generic 4.4.0-116.140 failed to install/upgrade: package linux-image-extra-4.4.0-116-generic is already installed and configured

[Mariana Mendes da Silva]

Public bug reported:

I was trying to update my system with the Software Updater, but the
process failed and this message appeared.

ProblemType: Package
DistroRelease: Ubuntu 16.04
Package: linux-image-extra-4.4.0-116-generic 4.4.0-116.140
ProcVersionSignature: Ubuntu 4.4.0-101.124-generic 4.4.95
Uname: Linux 4.4.0-101-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.15
AptdaemonVersion: 1.1.1+bzr982-0ubuntu14
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  marymeendes   1391 F.... pulseaudio
 /dev/snd/controlC1:  marymeendes   1391 F.... pulseaudio
Date: Fri Feb 23 18:06:47 2018
DuplicateSignature:
 package:linux-image-extra-4.4.0-116-generic:4.4.0-116.140
 Processing triggers for man-db (2.7.5-1) ...
 dpkg: error processing package linux-image-4.4.0-116-generic (--configure):
  package linux-image-4.4.0-116-generic is already installed and configured
ErrorMessage: package linux-image-extra-4.4.0-116-generic is already installed and configured
HibernationDevice: RESUME=UUID=923d8566-9272-4da7-beb6-988bc00a2052
InstallationDate: Installed on 2017-04-30 (299 days ago)
InstallationMedia: Xubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719)
IwConfig:
 lo        no wireless extensions.
 
 eno1      no wireless extensions.
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-101-generic root=UUID=b6758479-a117-4a9d-bdf4-66c833be560a ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions: grub-pc 2.02~beta2-36ubuntu3.16
RfKill:
 
SourcePackage: dpkg
Title: package linux-image-extra-4.4.0-116-generic 4.4.0-116.140 failed to install/upgrade: package linux-image-extra-4.4.0-116-generic is already installed and configured
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 04/29/2010
dmi.bios.vendor: Intel Corp.
dmi.bios.version: TCIBX10H.86A.0035.2010.0429.1516
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: DH55PJ
dmi.board.vendor: Intel Corporation
dmi.board.version: AAE93812-301
dmi.chassis.type: 3
dmi.modalias: dmi:bvnIntelCorp.:bvrTCIBX10H.86A.0035.2010.0429.1516:bd04/29/2010:svn:pn:pvr:rvnIntelCorporation:rnDH55PJ:rvrAAE93812-301:cvn:ct3:cvr:

** Affects: dpkg (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: already-installed amd64 apport-package need-duplicate-check xenial

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https://bugs.launchpad.net/bugs/1751378

Title:
  package linux-image-extra-4.4.0-116-generic 4.4.0-116.140 failed to
  install/upgrade: package linux-image-extra-4.4.0-116-generic is
  already installed and configured

Status in dpkg package in Ubuntu:
  New

Bug description:
  I was trying to update my system with the Software Updater, but the
  process failed and this message appeared.

  ProblemType: Package
  DistroRelease: Ubuntu 16.04
  Package: linux-image-extra-4.4.0-116-generic 4.4.0-116.140
  ProcVersionSignature: Ubuntu 4.4.0-101.124-generic 4.4.95
  Uname: Linux 4.4.0-101-generic x86_64
  ApportVersion: 2.20.1-0ubuntu2.15
  AptdaemonVersion: 1.1.1+bzr982-0ubuntu14
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  marymeendes   1391 F.... pulseaudio
   /dev/snd/controlC1:  marymeendes   1391 F.... pulseaudio
  Date: Fri Feb 23 18:06:47 2018
  DuplicateSignature:
   package:linux-image-extra-4.4.0-116-generic:4.4.0-116.140
   Processing triggers for man-db (2.7.5-1) ...
   dpkg: error processing package linux-image-4.4.0-116-generic (--configure):
    package linux-image-4.4.0-116-generic is already installed and configured
  ErrorMessage: package linux-image-extra-4.4.0-116-generic is already installed and configured
  HibernationDevice: RESUME=UUID=923d8566-9272-4da7-beb6-988bc00a2052
  InstallationDate: Installed on 2017-04-30 (299 days ago)
  InstallationMedia: Xubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719)
  IwConfig:
   lo        no wireless extensions.
   
   eno1      no wireless extensions.
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.4.0-101-generic root=UUID=b6758479-a117-4a9d-bdf4-66c833be560a ro quiet splash vt.handoff=7
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions: grub-pc 2.02~beta2-36ubuntu3.16
  RfKill:
   
  SourcePackage: dpkg
  Title: package linux-image-extra-4.4.0-116-generic 4.4.0-116.140 failed to install/upgrade: package linux-image-extra-4.4.0-116-generic is already installed and configured
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 04/29/2010
  dmi.bios.vendor: Intel Corp.
  dmi.bios.version: TCIBX10H.86A.0035.2010.0429.1516
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: DH55PJ
  dmi.board.vendor: Intel Corporation
  dmi.board.version: AAE93812-301
  dmi.chassis.type: 3
  dmi.modalias: dmi:bvnIntelCorp.:bvrTCIBX10H.86A.0035.2010.0429.1516:bd04/29/2010:svn:pn:pvr:rvnIntelCorporation:rnDH55PJ:rvrAAE93812-301:cvn:ct3:cvr:

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