[Bug 1810147] [NEW] package fontconfig 2.12.6-0ubuntu2.3 failed to install/upgrade: installed fontconfig package post-installation script subprocess returned error exit status 1

[Dingaan Malenga]

Public bug reported:

fter this operation, 0 B of additional disk space will be used.
Setting up fontconfig (2.12.6-0ubuntu2.3) ...
Regenerating fonts cache... failed.
See /var/log/fontconfig.log for more information.
dpkg: error processing package fontconfig (--configure):
 installed fontconfig package post-installation script subprocess returned error exit status 1
Errors were encountered while processing:
 fontconfig
E: Sub-process /usr/bin/dpkg returned an error code (1)


please help me with this particular error

ProblemType: Package
DistroRelease: Ubuntu 18.04
Package: fontconfig 2.12.6-0ubuntu2.3
ProcVersionSignature: Ubuntu 4.15.0-42.45-generic 4.15.18
Uname: Linux 4.15.0-42-generic x86_64
NonfreeKernelModules: wl
ApportVersion: 2.20.9-0ubuntu7.5
AptOrdering: NULL: ConfigurePending
Architecture: amd64
Date: Mon Dec 31 09:48:17 2018
DpkgTerminalLog:
 Setting up fontconfig (2.12.6-0ubuntu2.3) ...
 Regenerating fonts cache... failed.
 See /var/log/fontconfig.log for more information.
 dpkg: error processing package fontconfig (--configure):
  installed fontconfig package post-installation script subprocess returned error exit status 1
ErrorMessage: installed fontconfig package post-installation script subprocess returned error exit status 1
FontConfigLog: fc-cache: symbol lookup error: fc-cache: undefined symbol: FcDirCacheCreateUUID
InstallationDate: Installed on 2017-09-22 (464 days ago)
InstallationMedia: Ubuntu 17.04 "Zesty Zapus" - Release amd64 (20170412)
Python3Details: /usr/bin/python3.6, Python 3.6.7, python3-minimal, 3.6.7-1~18.04
PythonDetails: /usr/bin/python2.7, Python 2.7.15rc1, python-minimal, 2.7.15~rc1-1
RelatedPackageVersions:
 dpkg 1.19.0.5ubuntu2.1
 apt  1.6.6
SourcePackage: fontconfig
Title: package fontconfig 2.12.6-0ubuntu2.3 failed to install/upgrade: installed fontconfig package post-installation script subprocess returned error exit status 1
UpgradeStatus: Upgraded to bionic on 2018-06-05 (208 days ago)

** Affects: fontconfig (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-package bionic package-from-proposed third-party-packages

-- 
You received this bug notification because you are a member of Ubuntu
Foundations Bugs, which is subscribed to fontconfig in Ubuntu.
https://bugs.launchpad.net/bugs/1810147

Title:
  package fontconfig 2.12.6-0ubuntu2.3 failed to install/upgrade:
  installed fontconfig package post-installation script subprocess
  returned error exit status 1

Status in fontconfig package in Ubuntu:
  New

Bug description:
  fter this operation, 0 B of additional disk space will be used.
  Setting up fontconfig (2.12.6-0ubuntu2.3) ...
  Regenerating fonts cache... failed.
  See /var/log/fontconfig.log for more information.
  dpkg: error processing package fontconfig (--configure):
   installed fontconfig package post-installation script subprocess returned error exit status 1
  Errors were encountered while processing:
   fontconfig
  E: Sub-process /usr/bin/dpkg returned an error code (1)

  
  please help me with this particular error

  ProblemType: Package
  DistroRelease: Ubuntu 18.04
  Package: fontconfig 2.12.6-0ubuntu2.3
  ProcVersionSignature: Ubuntu 4.15.0-42.45-generic 4.15.18
  Uname: Linux 4.15.0-42-generic x86_64
  NonfreeKernelModules: wl
  ApportVersion: 2.20.9-0ubuntu7.5
  AptOrdering: NULL: ConfigurePending
  Architecture: amd64
  Date: Mon Dec 31 09:48:17 2018
  DpkgTerminalLog:
   Setting up fontconfig (2.12.6-0ubuntu2.3) ...
   Regenerating fonts cache... failed.
   See /var/log/fontconfig.log for more information.
   dpkg: error processing package fontconfig (--configure):
    installed fontconfig package post-installation script subprocess returned error exit status 1
  ErrorMessage: installed fontconfig package post-installation script subprocess returned error exit status 1
  FontConfigLog: fc-cache: symbol lookup error: fc-cache: undefined symbol: FcDirCacheCreateUUID
  InstallationDate: Installed on 2017-09-22 (464 days ago)
  InstallationMedia: Ubuntu 17.04 "Zesty Zapus" - Release amd64 (20170412)
  Python3Details: /usr/bin/python3.6, Python 3.6.7, python3-minimal, 3.6.7-1~18.04
  PythonDetails: /usr/bin/python2.7, Python 2.7.15rc1, python-minimal, 2.7.15~rc1-1
  RelatedPackageVersions:
   dpkg 1.19.0.5ubuntu2.1
   apt  1.6.6
  SourcePackage: fontconfig
  Title: package fontconfig 2.12.6-0ubuntu2.3 failed to install/upgrade: installed fontconfig package post-installation script subprocess returned error exit status 1
  UpgradeStatus: Upgraded to bionic on 2018-06-05 (208 days ago)

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/fontconfig/+bug/1810147/+subscriptions