[Bug 1787383] Re: Cant update Kubuntu 16.04 to 18.04 update crashes displaying "could not calculate the update"

[Brian Murray]

Please open a new bug report using 'ubuntu-bug ubuntu-release-upgrader'
as it will contain log files from your most recent upgrade attempt.

-- 
You received this bug notification because you are a member of Ubuntu
Foundations Bugs, which is subscribed to ubuntu-release-upgrader in
Ubuntu.
https://bugs.launchpad.net/bugs/1787383

Title:
  Cant update Kubuntu 16.04 to 18.04 update crashes displaying "could
  not calculate the update"

Status in ubuntu-release-upgrader package in Ubuntu:
  Incomplete

Bug description:
  Update crashes with the screen:

  Could not calculate the upgrade

  An unresolvable problem occurred while calculating the upgrade.

   This can be caused by:
   * Upgrading to a pre-release version of Ubuntu
   * Running the current pre-release version of Ubuntu
   * Unofficial software packages not provided by Ubuntu

  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: ubuntu-release-upgrader-core 1:16.04.25
  ProcVersionSignature: Ubuntu 4.4.0-78.99-generic 4.4.62
  Uname: Linux 4.4.0-78-generic x86_64
  ApportVersion: 2.20.1-0ubuntu2.18
  Architecture: amd64
  CrashDB: ubuntu
  CurrentDesktop: KDE
  Date: Thu Aug 16 13:22:32 2018
  InstallationDate: Installed on 2015-03-05 (1260 days ago)
  InstallationMedia: Ubuntu 12.04.5 LTS "Precise Pangolin" - Release amd64 (20140807)
  PackageArchitecture: all
  SourcePackage: ubuntu-release-upgrader
  UpgradeStatus: Upgraded to xenial on 2018-08-16 (0 days ago)
  VarLogDistupgradeTermlog:

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/ubuntu-release-upgrader/+bug/1787383/+subscriptions