[Bug 1764526] Re: update-manager crashed with aptdaemon.errors.AptDaemonError in _convert_dbus_exception(): org.debian.apt: Could not cancel transaction

[Apport retracing service]

*** This bug is a duplicate of bug 1209219 ***
    https://bugs.launchpad.net/bugs/1209219

Thank you for taking the time to report this crash and helping to make
this software better.  This particular crash has already been reported
and is a duplicate of bug #1209219, so is being marked as such.  Please
look at the other bug report to see if there is any missing information
that you can provide, or to see if there is a workaround for the bug.
Additionally, any further discussion regarding the bug should occur in
the other report.  Please continue to report any other bugs you may
find.

** Tags removed: need-duplicate-check

** Changed in: update-manager (Ubuntu)
   Importance: Undecided => Medium

** Attachment removed: "ProcMaps.txt"
   https://bugs.launchpad.net/bugs/1764526/+attachment/5118506/+files/ProcMaps.txt

** Attachment removed: "ProcStatus.txt"
   https://bugs.launchpad.net/bugs/1764526/+attachment/5118507/+files/ProcStatus.txt

** This bug has been marked a duplicate of bug 1209219
   update-manager crashed with aptdaemon.errors.AptDaemonError in _convert_dbus_exception(): org.debian.apt: Could not cancel transaction

** Information type changed from Private to Public

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https://bugs.launchpad.net/bugs/1764526

Title:
  update-manager crashed with aptdaemon.errors.AptDaemonError in
  _convert_dbus_exception(): org.debian.apt: Could not cancel
  transaction

Status in update-manager package in Ubuntu:
  New

Bug description:
  Hello,

  step to reproduce :

  open update manager
  it crash

  Could you help me please to fix this bug

  Best regards

  Battant

  ProblemType: Crash
  DistroRelease: Ubuntu 18.04
  Package: update-manager 1:18.04.11
  ProcVersionSignature: Ubuntu 4.15.0-15.16-generic 4.15.15
  Uname: Linux 4.15.0-15-generic x86_64
  ApportVersion: 2.20.9-0ubuntu5
  Architecture: amd64
  CrashCounter: 1
  CurrentDesktop: ubuntu:GNOME
  Date: Mon Apr 16 22:44:26 2018
  ExecutablePath: /usr/bin/update-manager
  GsettingsChanges:
   b'com.ubuntu.update-manager' b'first-run' b'false'
   b'com.ubuntu.update-manager' b'launch-time' b'int64 1523911677'
  InterpreterPath: /usr/bin/python3.6
  PackageArchitecture: all
  ProcCmdline: /usr/bin/python3 /usr/bin/update-manager
  Python3Details: /usr/bin/python3.6, Python 3.6.5, python3-minimal, 3.6.5-3
  PythonArgs: ['/usr/bin/update-manager']
  PythonDetails: /usr/bin/python2.7, Python 2.7.15rc1, python-minimal, 2.7.14-4
  SourcePackage: update-manager
  Title: update-manager crashed with aptdaemon.errors.AptDaemonError in _convert_dbus_exception(): org.debian.apt: Could not cancel transaction
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo

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