[Bug 1762438] Re: traceback when gathering dmi information

[Launchpad Bug Tracker]

This bug was fixed in the package apport - 2.20.9-0ubuntu5

---------------
apport (2.20.9-0ubuntu5) bionic; urgency=medium

  * apport/hookutils.py: When gathering dmi information use read_file() which
    handles UTF-8. (LP: #1762438)

 -- Brian Murray <brian at ubuntu.com>  Fri, 13 Apr 2018 11:19:31 -0700

** Changed in: apport (Ubuntu)
       Status: In Progress => Fix Released

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Title:
  traceback when gathering dmi information

Status in apport package in Ubuntu:
  Fix Released

Bug description:
  # ubuntu-bug systemd

  *** Collecting problem information

  The collected information can be sent to the developers to improve the
  application. This might take a few minutes.
  .........ERROR: hook /usr/share/apport/package-hooks/systemd.py crashed:
  Traceback (most recent call last):
    File "/usr/lib/python3/dist-packages/apport/report.py", line 198, in _run_hook
      symb['add_info'](report, ui)
  TypeError: add_info() takes 1 positional argument but 2 were given

  During handling of the above exception, another exception occurred:

  Traceback (most recent call last):
    File "/usr/lib/python3/dist-packages/apport/report.py", line 203, in _run_hook
      symb['add_info'](report)
    File "/usr/share/apport/package-hooks/systemd.py", line 11, in add_info
      apport.hookutils.attach_hardware(report)
    File "/usr/lib/python3/dist-packages/apport/hookutils.py", line 265, in attach_hardware
      attach_dmi(report)
    File "/usr/lib/python3/dist-packages/apport/hookutils.py", line 221, in attach_dmi
      value = fd.read().strip()
    File "/usr/lib/python3.6/codecs.py", line 321, in decode
      (result, consumed) = self._buffer_decode(data, self.errors, final)
  UnicodeDecodeError: 'utf-8' codec can't decode byte 0xff in position 0: invalid start byte
  ..

  *** Send problem report to the developers?

  ProblemType: Bug
  DistroRelease: Ubuntu 18.04
  Package: python3-apport 2.20.9-0ubuntu2
  ProcVersionSignature: Ubuntu 4.15.0-13.14-generic 4.15.10
  Uname: Linux 4.15.0-13-generic x86_64
  ApportVersion: 2.20.9-0ubuntu2
  Architecture: amd64
  Date: Mon Apr  9 14:32:17 2018
  PackageArchitecture: all
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   LANG=C.UTF-8
  SourcePackage: apport
  UpgradeStatus: No upgrade log present (probably fresh install)

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