[Bug 1764131] [NEW] package thunderbird 1:52.7.0+build1-0ubuntu0.16.04.1 failed to install/upgrade: package thunderbird is already installed and configured

Sun Apr 15 14:30:35 UTC 2018

Public bug reported:

An error message appeared when I logged in to my administrator account
for the first time after a long time.

ProblemType: Package
DistroRelease: Ubuntu 16.04
Package: thunderbird 1:52.7.0+build1-0ubuntu0.16.04.1
ProcVersionSignature: Ubuntu 4.13.0-38.43~16.04.1-generic 4.13.16
Uname: Linux 4.13.0-38-generic x86_64
AddonCompatCheckDisabled: False
ApportVersion: 2.20.1-0ubuntu2.15
AptdaemonVersion: 1.1.1+bzr982-0ubuntu14
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  clioadmin   1910 F.... pulseaudio
BuildID: 20180326200027
Channel: Unavailable
CrashReports:
 640:1002:117:383988:2018-04-06 22:16:43.130781303 +0200:2018-04-06 22:16:42.186755791 +0200:/var/crash/_sbin_upstart.1002.crash
 600:0:117:119455:2018-04-02 00:09:15.065224170 +0200:2018-04-02 00:09:16.065224170 +0200:/var/crash/thunderbird.0.crash
 600:0:117:120215:2018-04-02 00:09:15.245215177 +0200:2018-04-02 00:09:16.245215177 +0200:/var/crash/thunderbird-locale-en.0.crash
 600:0:117:120223:2018-04-02 00:09:16.145220224 +0200:2018-04-02 00:09:16.069223983 +0200:/var/crash/thunderbird-gnome-support.0.crash
Date: Mon Apr  2 00:09:15 2018
DpkgTerminalLog:
 Preparing to unpack .../lshw_02.17-1.1ubuntu3.5_amd64.deb ...
 Unpacking lshw (02.17-1.1ubuntu3.5) over (02.17-1.1ubuntu3.4) ...
 Processing triggers for man-db (2.7.5-1) ...
 dpkg: error processing package thunderbird (--configure):
  package thunderbird is already installed and configured
DuplicateSignature:
 package:thunderbird:1:52.7.0+build1-0ubuntu0.16.04.1
 Processing triggers for man-db (2.7.5-1) ...
 dpkg: error processing package thunderbird (--configure):
  package thunderbird is already installed and configured
ErrorMessage: package thunderbird is already installed and configured
ForcedLayersAccel: False
IfupdownConfig:
 # interfaces(5) file used by ifup(8) and ifdown(8)
 auto lo
 iface lo inet loopback
InstallationDate: Installed on 2017-10-28 (169 days ago)
InstallationMedia: Ubuntu 16.04.3 LTS "Xenial Xerus" - Release amd64 (20170801)
IpRoute:
 default via 192.168.178.1 dev wlp3s0  proto static  metric 600 
 169.254.0.0/16 dev wlp3s0  scope link  metric 1000 
 192.168.178.0/24 dev wlp3s0  proto kernel  scope link  src 192.168.178.29  metric 600
NoProfiles: True
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
 dpkg 1.18.4ubuntu1.4
 apt  1.2.26
RunningIncompatibleAddons: False
SourcePackage: dpkg
Title: package thunderbird 1:52.7.0+build1-0ubuntu0.16.04.1 failed to install/upgrade: package thunderbird is already installed and configured
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/26/2013
dmi.bios.vendor: Acer
dmi.bios.version: V2.21
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: Mimic
dmi.board.vendor: Acer
dmi.board.version: Type2 - Board Version
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.version: V2.21
dmi.modalias: dmi:bvnAcer:bvrV2.21:bd11/26/2013:svnAcer:pnAO756:pvrV2.21:rvnAcer:rnMimic:rvrType2-BoardVersion:cvnAcer:ct10:cvrV2.21:
dmi.product.family: Type1Family
dmi.product.name: AO756
dmi.product.version: V2.21
dmi.sys.vendor: Acer

** Affects: dpkg (Ubuntu)
     Importance: Undecided
         Status: New

** Tags: already-installed amd64 apport-package xenial

-- 
You received this bug notification because you are a member of Ubuntu
Foundations Bugs, which is subscribed to dpkg in Ubuntu.
https://bugs.launchpad.net/bugs/1764131

Title:
  package thunderbird 1:52.7.0+build1-0ubuntu0.16.04.1 failed to
  install/upgrade: package thunderbird is already installed and
  configured

Status in dpkg package in Ubuntu:
  New

Bug description:
  An error message appeared when I logged in to my administrator account
  for the first time after a long time.

  ProblemType: Package
  DistroRelease: Ubuntu 16.04
  Package: thunderbird 1:52.7.0+build1-0ubuntu0.16.04.1
  ProcVersionSignature: Ubuntu 4.13.0-38.43~16.04.1-generic 4.13.16
  Uname: Linux 4.13.0-38-generic x86_64
  AddonCompatCheckDisabled: False
  ApportVersion: 2.20.1-0ubuntu2.15
  AptdaemonVersion: 1.1.1+bzr982-0ubuntu14
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  clioadmin   1910 F.... pulseaudio
  BuildID: 20180326200027
  Channel: Unavailable
  CrashReports:
   640:1002:117:383988:2018-04-06 22:16:43.130781303 +0200:2018-04-06 22:16:42.186755791 +0200:/var/crash/_sbin_upstart.1002.crash
   600:0:117:119455:2018-04-02 00:09:15.065224170 +0200:2018-04-02 00:09:16.065224170 +0200:/var/crash/thunderbird.0.crash
   600:0:117:120215:2018-04-02 00:09:15.245215177 +0200:2018-04-02 00:09:16.245215177 +0200:/var/crash/thunderbird-locale-en.0.crash
   600:0:117:120223:2018-04-02 00:09:16.145220224 +0200:2018-04-02 00:09:16.069223983 +0200:/var/crash/thunderbird-gnome-support.0.crash
  Date: Mon Apr  2 00:09:15 2018
  DpkgTerminalLog:
   Preparing to unpack .../lshw_02.17-1.1ubuntu3.5_amd64.deb ...
   Unpacking lshw (02.17-1.1ubuntu3.5) over (02.17-1.1ubuntu3.4) ...
   Processing triggers for man-db (2.7.5-1) ...
   dpkg: error processing package thunderbird (--configure):
    package thunderbird is already installed and configured
  DuplicateSignature:
   package:thunderbird:1:52.7.0+build1-0ubuntu0.16.04.1
   Processing triggers for man-db (2.7.5-1) ...
   dpkg: error processing package thunderbird (--configure):
    package thunderbird is already installed and configured
  ErrorMessage: package thunderbird is already installed and configured
  ForcedLayersAccel: False
  IfupdownConfig:
   # interfaces(5) file used by ifup(8) and ifdown(8)
   auto lo
   iface lo inet loopback
  InstallationDate: Installed on 2017-10-28 (169 days ago)
  InstallationMedia: Ubuntu 16.04.3 LTS "Xenial Xerus" - Release amd64 (20170801)
  IpRoute:
   default via 192.168.178.1 dev wlp3s0  proto static  metric 600 
   169.254.0.0/16 dev wlp3s0  scope link  metric 1000 
   192.168.178.0/24 dev wlp3s0  proto kernel  scope link  src 192.168.178.29  metric 600
  NoProfiles: True
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   dpkg 1.18.4ubuntu1.4
   apt  1.2.26
  RunningIncompatibleAddons: False
  SourcePackage: dpkg
  Title: package thunderbird 1:52.7.0+build1-0ubuntu0.16.04.1 failed to install/upgrade: package thunderbird is already installed and configured
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 11/26/2013
  dmi.bios.vendor: Acer
  dmi.bios.version: V2.21
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: Mimic
  dmi.board.vendor: Acer
  dmi.board.version: Type2 - Board Version
  dmi.chassis.type: 10
  dmi.chassis.vendor: Acer
  dmi.chassis.version: V2.21
  dmi.modalias: dmi:bvnAcer:bvrV2.21:bd11/26/2013:svnAcer:pnAO756:pvrV2.21:rvnAcer:rnMimic:rvrType2-BoardVersion:cvnAcer:ct10:cvrV2.21:
  dmi.product.family: Type1Family
  dmi.product.name: AO756
  dmi.product.version: V2.21
  dmi.sys.vendor: Acer

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/dpkg/+bug/1764131/+subscriptions