[Bug 1731796] Re: package samba 2:4.3.11+dfsg-0ubuntu0.16.04.10 failed to install/upgrade: subprocess new pre-removal script returned error exit status 1

[Andreas Hasenack]

Thanks for filing this bug in Ubuntu.

Sorry for the troubles you are having, but indeed your logs show a lot
of "soft lockups" in the kernel, and all seem to be in the nvidia
module.

I'm going to change this bug as affecting nvidia, since I don't believe
it's samba specific.

** Package changed: samba (Ubuntu) => nvidia-graphics-drivers (Ubuntu)

-- 
You received this bug notification because you are a member of Ubuntu
Foundations Bugs, which is subscribed to samba in Ubuntu.
https://bugs.launchpad.net/bugs/1731796

Title:
  NMI watchdog: BUG: soft lockup - CPU#0 stuck for 23s! [gdbus:2878]

Status in glib2.0 package in Ubuntu:
  New

Bug description:
  This is a bug report about errors during the upgrade process. I don't
  know whether or not my samba installation was working immediately
  before the upgrade; the windows box that was intended to be a client
  died and has not been replaced. Don't believe my answers to the forced
  questions.

  ***

  My ubuntu system locks up regularly. Bugs I've reported about this get
  closed for inattention, after being ignored, and queries about how to
  do basic debugging get the same treatment, so I just power cycle
  whenever it happens again.

  This time the lock up happened while the GUI upgrade-everything-to-
  latest tool was running.

  When I power cycled the box to recover, the system was unusable -
  flashing "system problem detected" popups, none staying stable long
  enough to respond.

  ssh + "sudo apt-get update" + "sudo apt-get upgrade" pointed me to
  "sudo dpkg --configure -a"

  That command reported numerous errors - I don't know which of them are
  "normal" for this system, but hidden by the GUI, and which are new.

  But it got the system semi-usable from the GUI, so now I'm clicking on
  "yes, report it" for the many pop-ups, of which this is one.

  FWIW, samba is one of the ones "dpkg --reconfigure -a" complained
  about.

  ProblemType: Package
  DistroRelease: Ubuntu 16.04
  Package: samba 2:4.3.11+dfsg-0ubuntu0.16.04.10
  ProcVersionSignature: Ubuntu 4.4.0-93.116-generic 4.4.79
  Uname: Linux 4.4.0-93-generic x86_64
  NonfreeKernelModules: nvidia
  ApportVersion: 2.20.1-0ubuntu2.10
  Architecture: amd64
  Date: Sun Nov 12 11:07:42 2017
  ErrorMessage: subprocess new pre-removal script returned error exit status 1
  InstallationDate: Installed on 2012-04-26 (2026 days ago)
  InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64 (20120425)
  NmbdLog:
   
  OtherFailedConnect: Yes
  RelatedPackageVersions:
   dpkg 1.18.4ubuntu1.2
   apt  1.2.24
  SambaServerRegression: Yes
  SmbConfIncluded: Yes
  SmbLog:
   
  SourcePackage: samba
  Title: package samba 2:4.3.11+dfsg-0ubuntu0.16.04.10 failed to install/upgrade: subprocess new pre-removal script returned error exit status 1
  UpgradeStatus: Upgraded to xenial on 2017-03-31 (226 days ago)

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/glib2.0/+bug/1731796/+subscriptions