[Bug 1730736] Re: ubuntu-bug claims systemd is not an official package

[dino99]

This should work now with the latest version:

apport (2.20.7-0ubuntu4) bionic; urgency=medium

  * etc/apport/crashdb.conf: Enable Launchpad crash reports for bionic.
  * bin/apport-cli: read until <enter> instead of a single character when # of
    apport options is non-unique with a single character. Thanks to Chad Smith
    for the patch. (LP: #1722564)

 -- Brian Murray <brian at ubuntu.com>  Wed, 08 Nov 2017 12:18:04 -0800

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https://bugs.launchpad.net/bugs/1730736

Title:
  ubuntu-bug claims systemd is not an official package

Status in apport package in Ubuntu:
  Confirmed

Bug description:
  I have just used 'env -i' to avoid the gtk dialog.
  The same occurs when using gtk.

  I can't file a bug against systemd because it complains:
     This is not an official Ubuntu package. Please remove any third party package and try again.

  Other packages work (i tried 'cloud-initramfs-rooturl' for one).
  (also note, i used 'ubuntu-bug' to file *this* bug, so  not all packages are borked).

  
  $ apt-cache policy systemd
  systemd:
    Installed: 234-2ubuntu12.1
    Candidate: 234-2ubuntu12.1
    Version table:
   *** 234-2ubuntu12.1 100
          100 /var/lib/dpkg/status
       234-2ubuntu12 500
          500 http://us.archive.ubuntu.com/ubuntu bionic/main amd64 Packages

  $ dpkg-query --show systemd
  systemd	234-2ubuntu12.1


  
  $ env -i HOME=$HOME ubuntu-bug systemd

  *** Collecting problem information

  The collected information can be sent to the developers to improve the
  application. This might take a few minutes.
  .....ERROR: hook /usr/share/apport/package-hooks/systemd.py crashed:
  Traceback (most recent call last):
    File "/usr/lib/python3/dist-packages/apport/report.py", line 198, in _run_hook
      symb['add_info'](report, ui)
  TypeError: add_info() takes 1 positional argument but 2 were given

  During handling of the above exception, another exception occurred:

  Traceback (most recent call last):
    File "/usr/lib/python3/dist-packages/apport/report.py", line 203, in _run_hook
      symb['add_info'](report)
    File "/usr/share/apport/package-hooks/systemd.py", line 11, in add_info
      apport.hookutils.attach_hardware(report)
    File "/usr/lib/python3/dist-packages/apport/hookutils.py", line 265, in attach_hardware
      attach_dmi(report)
    File "/usr/lib/python3/dist-packages/apport/hookutils.py", line 221, in attach_dmi
      value = fd.read().strip()
    File "/usr/lib/python3.6/encodings/ascii.py", line 26, in decode
      return codecs.ascii_decode(input, self.errors)[0]
  UnicodeDecodeError: 'ascii' codec can't decode byte 0xff in position 0: ordinal not in range(128)

  *** Problem in systemd

  The problem cannot be reported:

  This is not an official Ubuntu package. Please remove any third party
  package and try again.

  Press any key to continue...
  No pending crash reports. Try --help for more information.

  ProblemType: Bug
  DistroRelease: Ubuntu 18.04
  Package: apport 2.20.7-0ubuntu3.1
  ProcVersionSignature: Ubuntu 4.13.0-16.19-generic 4.13.4
  Uname: Linux 4.13.0-16-generic x86_64
  NonfreeKernelModules: zfs zunicode zavl zcommon znvpair
  ApportLog:

  ApportVersion: 2.20.7-0ubuntu3.1
  Architecture: amd64
  CrashReports: 640:1000:116:17662:2017-10-31 09:46:03.727057218 -0400:2017-10-31 09:46:04.727057218 -0400:/var/crash/_usr_bin_tox.1000.crash
  CurrentDesktop: ubuntu:GNOME
  Date: Tue Nov  7 14:22:04 2017
  EcryptfsInUse: Yes
  InstallationDate: Installed on 2015-07-23 (838 days ago)
  InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Alpha amd64 (20150722.1)
  PackageArchitecture: all
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: apport
  UpgradeStatus: No upgrade log present (probably fresh install)

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