[Bug 1671540] Re: Software Updater window is invisible

Mat Cucuzella 1671540 at bugs.launchpad.net
Sat May 27 03:55:34 UTC 2017 

File: 20170526-softupd.log

BEFORE
    COMMAND: wmctrl -lGp
    
    0x04000008 -1 11829  1538 768  447  335  mat-Meerkat Software Updater
    0x01c00002  0 1828   -2020 -1180 1920 1080 mat-Meerkat XdndCollectionWindowImp
    0x01c00003  0 1828   0    24   65   1056 mat-Meerkat unity-launcher
    0x01c00004  0 1828   0    0    1920 24   mat-Meerkat unity-panel
    0x01c00005  0 1828   -1241 -728 1141 628  mat-Meerkat unity-dash
    0x01c00006  0 1828   -420 -300 320  200  mat-Meerkat Hud
    0x0280000a -1 1986   0    0    1920 1080 mat-Meerkat Desktop
    0x03600010  0 3363   81   52   1159 1003 mat-Meerkat New Tab - Mozilla Firefox
    0x03c00006  0 29972  1025 237  722  682  mat-Meerkat Terminal
    0x03e000af  0 15845  269  271  736  612  mat-Meerkat emacs at mat-Meerkat
    
    COMMAND: xwininfo -name Software Updater
    
    xwininfo: Window id: 0x4000008 "Software Updater"
    
      Absolute upper-left X:  769
      Absolute upper-left Y:  384
      Relative upper-left X:  769
      Relative upper-left Y:  384
      Width: 447
      Height: 335
      Depth: 24
      Visual: 0xc0
      Visual Class: TrueColor
      Border width: 0
      Class: InputOutput
      Colormap: 0x4000007 (not installed)
      Bit Gravity State: NorthWestGravity
      Window Gravity State: NorthWestGravity
      Backing Store State: NotUseful
      Save Under State: no
      Map State: IsUnMapped
      Override Redirect State: no
      Corners:  +769+384  -704+384  -704-361  +769-361
      -geometry 447x335+769+384
    
AFTER
    COMMAND: wmctrl -lGp
    
    0x01c00002  0 1828   -2020 -1180 1920 1080 mat-Meerkat XdndCollectionWindowImp
    0x01c00003  0 1828   0    24   65   1056 mat-Meerkat unity-launcher
    0x01c00004  0 1828   0    0    1920 24   mat-Meerkat unity-panel
    0x01c00005  0 1828   -1241 -728 1141 628  mat-Meerkat unity-dash
    0x01c00006  0 1828   -420 -300 320  200  mat-Meerkat Hud
    0x0280000a -1 1986   0    0    1920 1080 mat-Meerkat Desktop
    0x03600010  0 3363   81   52   1159 1003 mat-Meerkat New Tab - Mozilla Firefox
    0x03c00006  0 29972  1025 237  722  682  mat-Meerkat Terminal
    0x03e000af  0 15845  269  271  736  612  mat-Meerkat emacs at mat-Meerkat
    0x04000008  0 11829  769  412  645  400  mat-Meerkat Software Updater
    
    COMMAND: xwininfo -name Software Updater
    
    xwininfo: Window id: 0x4000008 "Software Updater"
    
      Absolute upper-left X:  769
      Absolute upper-left Y:  412
      Relative upper-left X:  0
      Relative upper-left Y:  0
      Width: 645
      Height: 400
      Depth: 24
      Visual: 0xc0
      Visual Class: TrueColor
      Border width: 0
      Class: InputOutput
      Colormap: 0x4000007 (not installed)
      Bit Gravity State: NorthWestGravity
      Window Gravity State: NorthWestGravity
      Backing Store State: NotUseful
      Save Under State: no
      Map State: IsViewable
      Override Redirect State: no
      Corners:  +769+412  -506+412  -506-268  +769-268
      -geometry 645x400+759+374
    
The diff


--- jk.before	2017-05-26 20:44:26.683069386 -0700
+++ jk.after	2017-05-26 20:44:26.839071897 -0700
@@ -1,7 +1,6 @@
-BEFORE
+AFTER
     COMMAND: wmctrl -lGp
     
-    0x04000008 -1 11829  1538 768  447  335  mat-Meerkat Software Updater
     0x01c00002  0 1828   -2020 -1180 1920 1080 mat-Meerkat XdndCollectionWindowImp
     0x01c00003  0 1828   0    24   65   1056 mat-Meerkat unity-launcher
     0x01c00004  0 1828   0    0    1920 24   mat-Meerkat unity-panel
@@ -11,17 +10,18 @@
     0x03600010  0 3363   81   52   1159 1003 mat-Meerkat New Tab - Mozilla Firefox
     0x03c00006  0 29972  1025 237  722  682  mat-Meerkat Terminal
     0x03e000af  0 15845  269  271  736  612  mat-Meerkat emacs at mat-Meerkat
+    0x04000008  0 11829  769  412  645  400  mat-Meerkat Software Updater
     
     COMMAND: xwininfo -name Software Updater
     
     xwininfo: Window id: 0x4000008 "Software Updater"
     
       Absolute upper-left X:  769
-      Absolute upper-left Y:  384
-      Relative upper-left X:  769
-      Relative upper-left Y:  384
-      Width: 447
-      Height: 335
+      Absolute upper-left Y:  412
+      Relative upper-left X:  0
+      Relative upper-left Y:  0
+      Width: 645
+      Height: 400
       Depth: 24
       Visual: 0xc0
       Visual Class: TrueColor
@@ -32,8 +32,8 @@
       Window Gravity State: NorthWestGravity
       Backing Store State: NotUseful
       Save Under State: no
-      Map State: IsUnMapped
+      Map State: IsViewable
       Override Redirect State: no
-      Corners:  +769+384  -704+384  -704-361  +769-361
-      -geometry 447x335+769+384
+      Corners:  +769+412  -506+412  -506-268  +769-268
+      -geometry 645x400+759+374

-- 
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https://bugs.launchpad.net/bugs/1671540

Title:
  Software Updater window is invisible

Status in update notifier:
  New
Status in update-notifier package in Ubuntu:
  Confirmed

Bug description:
  The software Updater icon has just appeared in my Launcher (it's
  probably trying to tell me that there are updates available, but who
  knows really). However, the window cannot be accessed in any way.

  By clicking on the launcher icon, a small arrow appears on the right
  of it, and the title "Software Updater" appears on the top screen
  title bar (see screenshot), but no window becomes visible.

  By hitting Alt+Tab, Software Updater is not even in the list of the
  available windows: this is an inconsistency that, no matter whether or
  not there's a bug in Software Updater itself, reveals a lower level
  bug in Unity (or whatever system component is responsible for
  switching windows), as there must ALWAYS be a 1:1 correspondence
  between open windows listed in Launcher and windows available via
  Alt+TAB.

  I don't know whether this is related to bug #1671529, but there is a
  difference (I'm almost sure of): in the case of that one the window
  was available via Alt+TAB, though it wouldn't show up if selected.

  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: update-manager 1:16.04.5
  ProcVersionSignature: Ubuntu 4.4.0-64.85-generic 4.4.44
  Uname: Linux 4.4.0-64-generic x86_64
  NonfreeKernelModules: nvidia_uvm nvidia
  ApportVersion: 2.20.1-0ubuntu2.5
  Architecture: amd64
  CurrentDesktop: Unity
  Date: Thu Mar  9 17:07:38 2017
  DpkgHistoryLog.txt:

  DpkgTerminalLog.txt:

  GsettingsChanges:
   b'com.ubuntu.update-manager' b'show-details' b'true'
   b'com.ubuntu.update-manager' b'window-height' b'378'
   b'com.ubuntu.update-manager' b'first-run' b'false'
   b'com.ubuntu.update-manager' b'window-width' b'484'
   b'com.ubuntu.update-manager' b'launch-time' b'1489072980'
  InstallationDate: Installed on 2013-10-11 (1244 days ago)
  InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
  PackageArchitecture: all
  SourcePackage: update-manager
  UpgradeStatus: Upgraded to xenial on 2016-12-11 (87 days ago)

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