[Bug 1693395] Re: package linux-image-4.10.0-21-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 128

[Seth Arnold]

*** This bug is a duplicate of bug 1693394 ***
    https://bugs.launchpad.net/bugs/1693394

The relevant lines from the logs:

Preparing to unpack .../0-linux-image-4.10.0-21-generic_4.10.0-21.23_amd64.deb ...
Use of uninitialized value $reply in scalar chomp at /usr/share/perl5/Debconf/FrontEnd/Passthrough.pm line 66.
Use of uninitialized value $reply in concatenation (.) or string at /usr/share/perl5/Debconf/FrontEnd/Passthrough.pm line 67.
Use of uninitialized value $reply in split at /usr/share/perl5/Debconf/FrontEnd/Passthrough.pm line 68.
Use of uninitialized value $reply in scalar chomp at /usr/share/perl5/Debconf/FrontEnd/Passthrough.pm line 66.
Use of uninitialized value $reply in concatenation (.) or string at /usr/share/perl5/Debconf/FrontEnd/Passthrough.pm line 67.
Use of uninitialized value $reply in split at /usr/share/perl5/Debconf/FrontEnd/Passthrough.pm line 68.
Use of uninitialized value $reply in scalar chomp at /usr/share/perl5/Debconf/FrontEnd/Passthrough.pm line 66.
Use of uninitialized value $reply in concatenation (.) or string at /usr/share/perl5/Debconf/FrontEnd/Passthrough.pm line 67.
Use of uninitialized value $reply in split at /usr/share/perl5/Debconf/FrontEnd/Passthrough.pm line 68.
Use of uninitialized value $ret in string eq at /usr/share/perl5/Debconf/FrontEnd/Passthrough.pm line 109.

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https://bugs.launchpad.net/bugs/1693395

Title:
  package linux-image-4.10.0-21-generic (not installed) failed to
  install/upgrade: subprocess new pre-installation script returned error
  exit status 128

Status in debconf package in Ubuntu:
  New
Status in linux package in Ubuntu:
  Confirmed

Bug description:
  ubuntu-bug linux

  ProblemType: Package
  DistroRelease: Ubuntu 17.04
  Package: linux-image-4.10.0-21-generic (not installed)
  ProcVersionSignature: Ubuntu 4.10.0-19.21-generic 4.10.8
  Uname: Linux 4.10.0-19-generic x86_64
  ApportVersion: 2.20.4-0ubuntu4.1
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  michael    1637 F.... pulseaudio
   /dev/snd/controlC1:  michael    1637 F.... pulseaudio
  Date: Wed May 24 21:51:34 2017
  ErrorMessage: subprocess new pre-installation script returned error exit status 128
  InstallationDate: Installed on 2017-05-25 (0 days ago)
  InstallationMedia: Ubuntu 17.04 "Zesty Zapus" - Release amd64 (20170412)
  IwConfig:
   enp2s0    no wireless extensions.
   
   lo        no wireless extensions.
  MachineType: System manufacturer System Product Name
  ProcFB: 0 radeondrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.10.0-19-generic root=UUID=6b84d01a-201b-4658-b56b-681184bcd57d ro quiet splash vt.handoff=7
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions: grub-pc 2.02~beta3-4ubuntu2
  RfKill:
   
  SourcePackage: linux
  Title: package linux-image-4.10.0-21-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 128
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 02/24/2010
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 0218
  dmi.board.asset.tag: To Be Filled By O.E.M.
  dmi.board.name: P7H55-M
  dmi.board.vendor: ASUSTeK Computer INC.
  dmi.board.version: Rev X.0x
  dmi.chassis.asset.tag: Asset-1234567890
  dmi.chassis.type: 3
  dmi.chassis.vendor: Chassis Manufacture
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr0218:bd02/24/2010:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP7H55-M:rvrRevX.0x:cvnChassisManufacture:ct3:cvrChassisVersion:
  dmi.product.name: System Product Name
  dmi.product.version: System Version
  dmi.sys.vendor: System manufacturer

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