[Bug 1574670] Re: ubuntu-support-status returns inaccurate information

Moritz moritz.naumann at unbelievable-machine.com
Wed Jun 14 08:31:26 UTC 2017


>From a user perspective, ubuntu-support-status has not just been not
working, but has been providing false / misleading information across
the past two or three LTS releases. There is no hint on this fact
available anywhere but no this bug report. Plus (to my knowledge) there
is no other utility which provides reliable information on a systems'
support status.

As a user, this provides me with discomfort. Maybe, as a first step, it
would be good to SRU a patch which just suggests to take the utilities'
output with a grain of salt?

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https://bugs.launchpad.net/bugs/1574670

Title:
  ubuntu-support-status returns inaccurate information

Status in update-manager package in Ubuntu:
  Fix Released
Status in update-manager source package in Precise:
  Confirmed
Status in update-manager source package in Trusty:
  Confirmed
Status in update-manager source package in Wily:
  Confirmed
Status in update-manager source package in Xenial:
  Confirmed
Status in update-manager source package in Yakkety:
  Fix Released

Bug description:
  ubuntu-support-status returns inaccurate and misleading information.

  It uses the Supported field in the Packages file which hasn't been
  used or updated since Ubuntu 10.04 LTS and earlier releases when we
  had a 3 year/5 year support split between desktop and server. (See
  https://wiki.ubuntu.com/SecurityTeam/FAQ#Official%20Support)

  It also uses the term "unsupported" instead of "community-supported"
  which doesn't accurately portray the status of universe packages.

  This tool should be rewritten to return more accurate results, or
  simply removed completely.

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