[Bug 1703195] Re: Unable to report VirtualBox bug because of apport bug - could find no obvious other way to report any bugs

[Hans Joachim Desserud]

Thanks for reporting.

First things, it should be "ubuntu-bug", not -bugs. Secondly, it looks
like report a bug based on a program name, you need to enter the whole
path, i.e. "ubuntu-bug /usr/bin/VirtualBox". (I am not sure if this is
expected, hopefully someone can confirm/deny) Alternatively report
against the package name, which would be virtualbox in lowercase
letters, assuming it is the package from the Ubuntu archives.

You mention Oracle Virtualbox in your post, so I am not sure if you have
the package from the Ubuntu archive, or installed from Oracle.

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Title:
  Unable to report VirtualBox bug because of apport bug - could find no
  obvious other way to report any bugs

Status in apport package in Ubuntu:
  New

Bug description:
  I type
  Alt-F2 ubuntu-bugs VirtualBox
  apport says Application not installed !
  But when I just type
  ubuntu-bugs VirtualBox
  ubuntu starts VirtualBox (so it DOES know it's installed)

  Since upgarding from 12.04 to 14.04 to 16.04 LTS VirtualBox locks up
  on the machine completely, I can't kill any processes cleanly (even as
  root equivalent) so I have to log out (attempt repeatedly) or mostly I
  need to do a console shutdown - r 0

  I have reported this to Oracle VirtualBox, and have lots of info I can
  supply to help isolate the bug which I am well on way to isolating,
  but my question here is: Is there an alternate method (documented I
  may have missed) to report bug with VirtualBox (or any app) that
  crashes / fails to work with apport?

  Thanks for any help!

  Regards,
  Phil

  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: ubuntu-docs 16.04.4
  ProcVersionSignature: Ubuntu 4.4.0-83.106-generic 4.4.70
  Uname: Linux 4.4.0-83-generic x86_64
  ApportVersion: 2.20.1-0ubuntu2.6
  Architecture: amd64
  CurrentDesktop: Unity
  Date: Sun Jul  9 21:23:35 2017
  InstallationDate: Installed on 2012-10-13 (1730 days ago)
  InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64 (20120425)
  PackageArchitecture: all
  ProcEnviron:
   LANGUAGE=en_AU:en
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_AU.UTF-8
   SHELL=/bin/bash
  SourcePackage: ubuntu-docs
  UpgradeStatus: Upgraded to xenial on 2017-07-07 (2 days ago)

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