[Bug 1655623] Re: can't run ubuntu on acer ES1-533 from usb

[Phillip Susi]

Thank you for taking the time to report this bug and helping to make
Ubuntu better. Unfortunately, we cannot work on this bug because your
description didn't include enough information. You may find it helpful
to read "How to report bugs effectively"
http://www.chiark.greenend.org.uk/~sgtatham/bugs.html. We'd be grateful
if you would then provide a more complete description of the problem.

We have instructions on debugging some types of problems at
http://wiki.ubuntu.com/DebuggingProcedures.

At a minimum, we need:
1. The specific steps or actions you took that caused you to encounter the problem.
2. The behavior you expected.
3. The behavior you actually encountered (in as much detail as possible).
Thanks! 


** Changed in: grub-installer (Ubuntu)
       Status: New => Incomplete

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https://bugs.launchpad.net/bugs/1655623

Title:
  can't run ubuntu on acer ES1-533 from usb

Status in grub-installer package in Ubuntu:
  Incomplete

Bug description:
  When trying to install Ubuntu 16.04 on an Acer ES1-533 laptop I get to the Grub Screen and then the process comes to a halt. The grub is GNU GRUB version 2.02~beta 2-36 ubuntu 3.1. I have been in touch with Acer but they are only interested in anything to do with windows and have no plans to update the UEFI on this machine.
  If I wait over an hour Ubuntu does load but it does not run properly. so something is very wrong.

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