[Bug 1664043] Re: Installer crash near end of setup

[Launchpad Bug Tracker]

Status changed to 'Confirmed' because the bug affects multiple users.

** Changed in: grub-installer (Ubuntu)
       Status: New => Confirmed

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https://bugs.launchpad.net/bugs/1664043

Title:
  Installer crash near end of setup

Status in grub-installer package in Ubuntu:
  Confirmed

Bug description:
  Ran the installer. Toward the end of setup after all files were copied
  the installer crashed. Got this message:

  "We're sorry; the installer crashed. After you close this window,
  we'll allow you to file a bug report using the integrated bug
  reporting tool. This will gather information about your system and
  your installation process. The details will be sent to our bug tracker
  and a developer will attend to the problem as soon as possible."

  Install target was external USB stick, using encrypted LVM.

  Duplicated this error several times. You should pay me by the hour to
  use your software.

  There were other bugs during this attempted install, a couple
  violations of my privacy, and this cumbersome bug reporting process.
  Every other install on every device I've tried has had its own unique
  errors. Since I can't install Ubuntu, I take that as a sign to buy a
  Mac. I will not be reporting the other bugs. I have better things to
  do.

  I remember another installer bug I reported a couple years ago -- that
  still has not been fixed. Because Ubuntu does not include "lvm2" in
  the liveimage the installer cannot create encrypted partitions with
  lvm. Also with that same old, old issue, installer fails creating
  encrypted swap unless user goes in and manually shuts swapoff --all.

  No customer should have to troubleshoot just to install the system.
  This is crazy. These bugs should be the highest priority.

  How do you expect people to use Ubuntu if they can't install it? I
  mean, the *installer* crashes? Srsly?

  Description:	Ubuntu 16.10
  Release:	16.10

  ProblemType: Bug
  DistroRelease: Ubuntu 16.10
  Package: ubiquity 16.10.14
  ProcVersionSignature: Ubuntu 4.8.0-22.24-generic 4.8.0
  Uname: Linux 4.8.0-22-generic x86_64
  ApportVersion: 2.20.3-0ubuntu8
  Architecture: amd64
  CasperVersion: 1.379
  Date: Sun Feb 12 12:04:57 2017
  InstallCmdLine: BOOT_IMAGE=/casper/vmlinuz.efi file=/cdrom/preseed/lubuntu.seed boot=casper quiet splash ---
  LiveMediaBuild: Lubuntu 16.10 "Yakkety Yak" - Release amd64 (20161012.1)
  ProcEnviron:
   TERM=unknown
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
   LC_NUMERIC=C.UTF-8
  SourcePackage: grub-installer
  UpgradeStatus: No upgrade log present (probably fresh install)

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