[Bug 1664080] [NEW] my all in one pc came with win10 installed... installing ubuntu made win disappear, now my device is unbootable... if i turn it off, i lose everything... i tried boot repair... i have re-installed, still grub doesn't work... please help

[marcus]

Public bug reported:

my all in one pc came with win 10 installed, after installing ubuntu win
disapeared, and my device is now unbootable... i have tried boot repair,
and re-installing... still no boot device... how should my bios be
set... as far as secure boot, quiet boot, and that one option that i
think starts with a c, but can't recall it, but it's either set to never
or always

ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: ubiquity 2.21.63.2 [modified: lib/partman/automatically_partition/question]
ProcVersionSignature: Ubuntu 4.4.0-31.50-generic 4.4.13
Uname: Linux 4.4.0-31-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.1
Architecture: amd64
CasperVersion: 1.376
Date: Sun Feb 12 18:22:06 2017
InstallCmdLine: BOOT_IMAGE=/casper/vmlinuz.efi file=/cdrom/preseed/ubuntu.seed boot=casper only-ubiquity quiet splash ---
LiveMediaBuild: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719)
ProcEnviron:
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
SourcePackage: grub-installer
UpgradeStatus: No upgrade log present (probably fresh install)

** Affects: grub-installer (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug ubiquity-2.21.63.2 ubuntu xenial

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Title:
  my all in one pc came with win10 installed... installing ubuntu made
  win disappear, now my device is unbootable... if i turn it off, i lose
  everything... i tried boot repair... i have re-installed, still grub
  doesn't work... please help

Status in grub-installer package in Ubuntu:
  New

Bug description:
  my all in one pc came with win 10 installed, after installing ubuntu
  win disapeared, and my device is now unbootable... i have tried boot
  repair, and re-installing... still no boot device... how should my
  bios be set... as far as secure boot, quiet boot, and that one option
  that i think starts with a c, but can't recall it, but it's either set
  to never or always

  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: ubiquity 2.21.63.2 [modified: lib/partman/automatically_partition/question]
  ProcVersionSignature: Ubuntu 4.4.0-31.50-generic 4.4.13
  Uname: Linux 4.4.0-31-generic x86_64
  ApportVersion: 2.20.1-0ubuntu2.1
  Architecture: amd64
  CasperVersion: 1.376
  Date: Sun Feb 12 18:22:06 2017
  InstallCmdLine: BOOT_IMAGE=/casper/vmlinuz.efi file=/cdrom/preseed/ubuntu.seed boot=casper only-ubiquity quiet splash ---
  LiveMediaBuild: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719)
  ProcEnviron:
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
  SourcePackage: grub-installer
  UpgradeStatus: No upgrade log present (probably fresh install)

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