[Bug 1661716] [NEW] Domain names not resolving on bootup

Tom Magee thomas.m.magee at gmail.com
Fri Feb 3 19:11:45 UTC 2017


Public bug reported:

I just installed Ubuntu 16.10 on my System76 Pangolin Performance
laptop. After bootup, connecting to the internet via a WiFi connection,
both Chromium and Firefox failed to resolve any domain names (cnn.com,
google.com, etc.) I entered into the browser. I at first thought that my
internet connection was not working, so I opened up a terminal and
entered "ping 8.8.8.8" and was surprised to see that the ping attempt
was successful. However, when I tried to ping a domain name
(google.com), I was not successful.

I then entered "sudo service systemd-resolved restart" and the problem
was resolved.

This is a recurring problem. Every time I start up my laptop I have to
restart systemd-resolved or else both the browser and command line are
unable to resolve domain names.

ProblemType: Bug
DistroRelease: Ubuntu 16.10
Package: systemd 231-9ubuntu2
ProcVersionSignature: Ubuntu 4.8.0-37.39-generic 4.8.16
Uname: Linux 4.8.0-37-generic x86_64
ApportVersion: 2.20.3-0ubuntu8.2
Architecture: amd64
CurrentDesktop: Unity
Date: Fri Feb  3 14:00:57 2017
InstallationDate: Installed on 2017-02-02 (0 days ago)
InstallationMedia: Ubuntu 16.10 "Yakkety Yak" - Release amd64 (20161012.2)
MachineType: System76, Inc. Pangolin Performance
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.8.0-37-generic root=UUID=ed0fb709-9a93-4ef8-957b-58dcd639c8a6 ro quiet splash vt.handoff=7
SourcePackage: systemd
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 08/12/2011
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 4.6.4
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: Pangolin Performance
dmi.board.vendor: System76, Inc.
dmi.board.version: panp8
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 9
dmi.chassis.vendor: System76, Inc.
dmi.chassis.version: panp8
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr4.6.4:bd08/12/2011:svnSystem76,Inc.:pnPangolinPerformance:pvrpanp8:rvnSystem76,Inc.:rnPangolinPerformance:rvrpanp8:cvnSystem76,Inc.:ct9:cvrpanp8:
dmi.product.name: Pangolin Performance
dmi.product.version: panp8
dmi.sys.vendor: System76, Inc.

** Affects: systemd (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug yakkety

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https://bugs.launchpad.net/bugs/1661716

Title:
  Domain names not resolving on bootup

Status in systemd package in Ubuntu:
  New

Bug description:
  I just installed Ubuntu 16.10 on my System76 Pangolin Performance
  laptop. After bootup, connecting to the internet via a WiFi
  connection, both Chromium and Firefox failed to resolve any domain
  names (cnn.com, google.com, etc.) I entered into the browser. I at
  first thought that my internet connection was not working, so I opened
  up a terminal and entered "ping 8.8.8.8" and was surprised to see that
  the ping attempt was successful. However, when I tried to ping a
  domain name (google.com), I was not successful.

  I then entered "sudo service systemd-resolved restart" and the problem
  was resolved.

  This is a recurring problem. Every time I start up my laptop I have to
  restart systemd-resolved or else both the browser and command line are
  unable to resolve domain names.

  ProblemType: Bug
  DistroRelease: Ubuntu 16.10
  Package: systemd 231-9ubuntu2
  ProcVersionSignature: Ubuntu 4.8.0-37.39-generic 4.8.16
  Uname: Linux 4.8.0-37-generic x86_64
  ApportVersion: 2.20.3-0ubuntu8.2
  Architecture: amd64
  CurrentDesktop: Unity
  Date: Fri Feb  3 14:00:57 2017
  InstallationDate: Installed on 2017-02-02 (0 days ago)
  InstallationMedia: Ubuntu 16.10 "Yakkety Yak" - Release amd64 (20161012.2)
  MachineType: System76, Inc. Pangolin Performance
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.8.0-37-generic root=UUID=ed0fb709-9a93-4ef8-957b-58dcd639c8a6 ro quiet splash vt.handoff=7
  SourcePackage: systemd
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 08/12/2011
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 4.6.4
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: Pangolin Performance
  dmi.board.vendor: System76, Inc.
  dmi.board.version: panp8
  dmi.chassis.asset.tag: To Be Filled By O.E.M.
  dmi.chassis.type: 9
  dmi.chassis.vendor: System76, Inc.
  dmi.chassis.version: panp8
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr4.6.4:bd08/12/2011:svnSystem76,Inc.:pnPangolinPerformance:pvrpanp8:rvnSystem76,Inc.:rnPangolinPerformance:rvrpanp8:cvnSystem76,Inc.:ct9:cvrpanp8:
  dmi.product.name: Pangolin Performance
  dmi.product.version: panp8
  dmi.sys.vendor: System76, Inc.

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