[Bug 1740363] Re: does not see the scanner

Ubuntu Foundations Team Bug Bot 1740363 at bugs.launchpad.net
Thu Dec 28 08:20:29 UTC 2017


** Tags added: zesty2artful

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https://bugs.launchpad.net/bugs/1740363

Title:
  does not see the scanner

Status in ubuntu-release-upgrader package in Ubuntu:
  New

Bug description:
  Have a Samsung CLX-2160 worked properly with 17.04. After upgrading to
  17.10 I can get printouts without any problems but when try xSane or
  SimpleScan I get a message saying that the system did not find a
  scanner. I tried Samsung  sites but they are sold to HP and could not
  get help from them. I tried to reinstall Samsung drivers but still
  have this problem.

  ProblemType: Bug
  DistroRelease: Ubuntu 17.10
  Package: ubuntu-release-upgrader-core 1:17.10.8
  ProcVersionSignature: Ubuntu 4.13.0-21.24-generic 4.13.13
  Uname: Linux 4.13.0-21-generic x86_64
  ApportVersion: 2.20.7-0ubuntu3.6
  Architecture: amd64
  CrashDB: ubuntu
  CurrentDesktop: ubuntu:GNOME
  Date: Thu Dec 28 10:25:29 2017
  InstallationDate: Installed on 2017-08-25 (124 days ago)
  InstallationMedia: Ubuntu 17.04 "Zesty Zapus" - Release amd64 (20170412)
  PackageArchitecture: all
  SourcePackage: ubuntu-release-upgrader
  Symptom: release-upgrade
  UpgradeStatus: Upgraded to artful on 2017-10-20 (68 days ago)
  VarLogDistupgradeTermlog:

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